Training Content Analyst / Technical Writer

Training Content Analyst / Technical Writer

Job Locations

US-FL-Jacksonville

Requisition ID

5643

Category

Marketing

Overview

Are you ready to move your career forward, and start the BEST job of your life? Haskell is committed to providing you with the resources to help you grow and discover your potential. We promote an environment that encourages innovative ideas and allows you to develop the best "how" to get the job done.

At Haskell, we Create Things That Matter and have prioritized our team member experience. One of our company pillars is to "Provide Team Members the BEST Job of Their Lives" and we manifest that in a variety of ways. Our Employee Stock Ownership Plan (ESOP) creates stock ownership for our full-time team members. As an employee-owned company with an ownership culture, we work together for the benefit of our clients and each other.

In this role, you will facilitate content development and manage continuous reviews and updates. You will be responsible for planning and creating new content and maintaining existing content across multiple platforms. You will work closely with subject matter experts and content owners from various departments.

Job Responsibilities :

Develop and maintain self-guided training materials and other learning resources.

Coordinate and track training content creation, updates, reviews, and publishing processes.

Plan, design, and deliver monthly technical training sessions in both live and virtual formats.

Produce engaging, easy-to-understand content that speaks to the target audience and aligns with organizational standards.

Develop multiple content types including SOPs, user guides, best practice documents, and multimedia-based training.

Collaborate with content owners and subject matter experts to ensure accuracy and alignment with business needs.

Identify training content gaps and evaluate existing materials for opportunities to streamline and repurpose information.

Develop training content in alternative media forms for maximum usability, maintaining a consistent and cohesive voice across all platforms.

Assist in the production of on-demand learning materials, including recordings, video lessons, and interactive modules

Education / Experience :

Bachelor's degree plus 2-3 years of relevant experience

Specific Knowledge, Skills, License, and Certifications :

Content management, content design, and technical writing experience

Experience using Articulate 360 (Rise, Storyline) and multimedia authoring tools

Strong knowledge of Microsoft applications including Teams, SharePoint, Word, Excel, PowerPoint, and Visio

Experience working effectively with virtual and cross-functional teams

Strong organizational and project management skills

Excellent written and verbal communication skills; comfortable interacting with team members at all levels of the organization

Ability to manage multiple assignments simultaneously and effectively prioritize

Experience in the AEC industry preferred

Experience with graphic design and video creation / editing preferred

Haskell offers a very robust and comprehensive benefits package! Some of our offerings are :

Health, dental, and vision insurance plans

Company provided hospital indemnity, accident and critical care plans

Retirement savings plan (401k) with company discretionary matching contributions

Employee Stock Ownership Plan

Paid time off and nine company holidays

Professional development and training opportunities to enhance your skills and advance your career

Flexible work hours and remote work options

Employee assistance programs for physical and mental well-being

Opportunities for growth and advancement within the organization

AND many more!

Environmental Factors and / or Physical Requirements :

While performing the duties of this job, this position is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment, and read application / form information. The associate frequently is required to sit, reach with hands and arms, talk, and hear.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or protected veteran status.

Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008. The job description will be reviewed periodically as duties and responsibilities change with business necessities. Essential and marginal job functions are subject to modification.

Haskell is a Drug-Free Workplace.