Account Coordinator

Job Description

Job Description

POSITION OVERVIEW : The Account Coordinator is responsible for providing day-to-day administrative support to Account Managers.  Assisting Account Managers with all internal task and communication to ensure client satisfaction and consistent account growth.  Responsibilities JOB RESPONSIBILIITIES :

• Maintain knowledge of all accounts handled by the Account Management Team
• Assist in training of new employees
• Frequent interaction with Account Managers and other internal departments, with prompt follow up on internal requests
• Identify needs and growth opportunities within accounts and collaborate with Account Managers to create account strategies and bundled solutions
• Assist in developing client presentations, proposals and reports
• Assist in forecasting and tracking key account metrics to develop client retention campaigns; learn and recognize triggers based on report data and         industry research
• Coordinate meetings and schedule calls for Account Managers as requested
• Assist with all client issues and provide internal escalation, as needed
• Maintain a professional appearance and demeanor
• Work onsite at Path-Tec, LLC, Midland, GA between hours of 8 : 00 am – 6 : 30 pm Monday thru Friday – shifts may vary within these operational hours
• Job responsibilities are subject to change to align with business goals and are not intended to be all inclusive
• Other duties as assigned

Required Skills   ABILITIES REQUIRED :

QUALIFICATIONS :