Optician

At Complete Family Eye Care, we’re committed to providing exceptional vision care with a personal touch. We're currently seeking a skilled and experienced Optician who thrives in a dynamic, patient-focused environment. If you're passionate about helping people look and see their best—and you bring a strong background in optical dispensing and lens technology—we would love to hear from you! Apply today!

Responsibilities

Greet patients and assist them in selecting eyeglass frames that fit their prescription, style preferences, face shape, and budget

Educate patients about lens options, coatings, and benefits tailored to their lifestyle and vision needs

Provide accurate information about insurance coverage, pricing, and promotional offerings

Deliver exceptional customer service throughout the eyewear purchasing and fitting process

Take precise facial and optical measurements (e.g., pupillary distance, segment height)

Fit, repair, and adjust glasses to ensure optimal comfort, alignment, and functionality

Ensure compliance with HIPAA and industry-specific standards for patient care and product handling

• Accurately and efficiently enter all patient information in the EHR system and maintain well organized and concise record keeping

Required Skills

Minimum 1–2 years of prior experience in an optical setting, either private practice, retail, or clinical

Proficient in interpreting and applying optical prescriptions

Strong knowledge of lens types , coatings, materials, and frame adjustments

Familiarity with vision insurance plans (e.g., VSP, Eyemed, Spectera)

Skilled in performing accurate optical measurements (e.g., PD, seg height, frame fitting)

Ability to identify and troubleshoot eyewear issues, perform repairs and adjustments

Comfortable using optical equipment / software (lensometers, EHR, frame tracing systems, lab tools)