BQT BARTENDER-ORLANDO

Hard Rock CafeOrlando, FL, US

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Job Description

Overview

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and / or manages hotel / casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

Responsibilities

Job Objective

To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner
To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees
To work with management to ensure the success of each event
To work within the Hard Rock Café Mission and Values

Responsibilities

Read and follow the BEO

Set up of private events based upon the instructions of the Banquet Manager / Captain

Follow all banquet standards in maintaining our high level of guest service

Breakdown of all areas and proper storage of all banquet equipment

Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization

Work as a team with all other servers and staff

Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations

Any other and all duties assigned by the Banquet Manager / Captain

Qualifications

Job Requirements Include :

Performing duties which require bending & reaching

Able to lift up to 25-pounds

Standing or walking on the floor for up to 8+ hours

Maintaining a well-groomed appearance (“having a plan”)

Following all uniform guidelines

Practicing all safety & sanitation standards

Recycling products, where possible

Remaining calm in a hectic, fast-paced atmosphere

Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency

Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude

Maintaining HRC’s 5 core Values and Mission Statement

Qualifications

Prior experience as a banquet server and / or bartender

Versed in banquet table service

Available to work a wide variety of shifts and schedules

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Bqt • Orlando, FL, US