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Business Experience Plan & Administration Advisor Senior
Business Experience Plan & Administration Advisor SeniorPNC • Phoenix, AZ, US
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Business Experience Plan & Administration Advisor Senior

Business Experience Plan & Administration Advisor Senior

PNC • Phoenix, AZ, US
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Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

As a Business Experience Plan & Administration Advisor Senior within PNC's o Technology Vendor Management organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Harrisburg, PA, Mechanicsburg, PA, Strongsville, OH, Dallas, TX, Phoenix, AZ, or Birmingham, AL.

As a Business Experience Plan & Administration Advisor Senior your responsibilities will include, but are not limited to :

  • Drive and support key vendor management initiatives and strategies across the technology organization and in collaboration with cross-functional stakeholders
  • Identify vendor trends and make strategic recommendations based on data
  • Build strategic relationships with key vendors to ensure alignment with business goals
  • Gather feedback from business owners to inform vendor strategies and performance discussions, performance monitoring and address issues proactively
  • Act as a liaison between vendors and internal teams.
  • Relationship management / liaison between the vendor and stakeholders. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Indirectly leads cross-functional teams to improve business planning methods. Executes key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and / or internal partners.
  • Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
  • Understands business direction and needs and develops solutions, roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
  • Consults and influences key decision makers to ensure cross-business and cross-functional alignment and synergy.
  • Serves as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.
  • PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

  • Managing Risk
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

    Preferred Skills

    Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning

    Competencies

    Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Influencing, Planning : Tactical, Strategic, Problem Solving

    Work Experience

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Pay Transparency

    Base Salary : $80,000.00 – $158,700.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

    Application Window

    Generally, this opening is expected to be posted for two business days from 10 / 10 / 2025, although it may be longer with business discretion.

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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