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RESTAURANT GENERAL MANAGER

RESTAURANT GENERAL MANAGER

Sourthern MultifoodsNorth Richland Hills, TX, US
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Job Opportunity At Taco Bell Franchise

Basic Function :

To ensure the orderly and efficient functioning of assigned restaurant by assuring adherence to the philosophy of quality, service, cleanliness and hospitality (CHAMPS) and the Taco Bell (LAST) system.

Job Specifications :

  • High school education or equivalent is required.
  • Must have comprehensive understanding of all aspects of restaurant management and prior food service experience.
  • Must possess a valid Drive License.
  • Must have access to a vehicle to drive periodically on Company Business.
  • Must have current liability insurance in your name.
  • Must have a home or cellular telephone and if not must get one within three weeks of starting the position.
  • Requires good interpersonal communication skills to direct employees and work with customers.
  • Must be able to pay attention to detail, cope with pressure and remain calm when stressful situations arise.

General Responsibilities :

  • Ensure customer satisfaction.
  • Provide excellence in quality, service, cleanliness, and hospitality.
  • Create and maintain a positive and cooperative atmosphere among employees and customers.
  • Enforces all safety rules, policies, and procedures.

    • Job Training : Normally, one to two years required to gain job knowledge. Job normally performed under general supervision. Position requires continuous customer and employee contacts.

    Decision Making Responsibilities : Manages all aspects of restaurant operations; hires, counsels and trains employees; ensures adherence to policies and procedures, and safety program.

    Working Conditions : Work area temperature may be extreme and noise level may be high at times.

    Consequence Of Errors : Dissatisfied customers and employees, loss of revenue.

    Key Activities :

  • Assists with budget decisions and implementation.
  • Ensures adequate staffing within the restaurant.
  • Follows specified procedures for inventory control.
  • Provides employee training, emphasizing CHAMPS and the Taco Bell LAST system.
  • Performs employee performance reviews and counseling.
  • Works as a team member to assure constant and consistent customer satisfaction through CHAMPS.
  • Quickly prepares customers' orders according to specifications and with the highest possible quality.
  • Prioritizes work load, always serving customers first, then maintaining dining room, and then maintaining work area.
  • Operates all kitchen equipment.
  • Acknowledges and speaks to customers when possible in a friendly and courteous manner.
  • Reports any needed equipment and / or facilities repair to the Maintenance Department.
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    Restaurant General Manager • North Richland Hills, TX, US