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C- Administrative Assistant

C- Administrative Assistant

Robert HalfLos Angeles, CA, US
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Job Description

Job Description

We are seeking a highly organized and detail-oriented Service Coordinator to support our operations in a fast-paced environment. The ideal candidate will manage scheduling, dispatching, and administrative tasks to ensure seamless service delivery and optimal technician productivity.

Key Responsibilities :

  • Schedule appointments and dispatch technicians for service and inspections, maximizing efficiency and productivity.
  • Create and manage work orders, update customers on status, and follow up with technicians.
  • Verify completion of work orders by reviewing notes and addressing any pending items.
  • Prepare contract and quality control paperwork.
  • Schedule and coordinate subcontractor work.
  • Ensure all paperwork is accurately completed by technicians within designated timelines.
  • Maintain appointment schedules and manage daily reports.
  • Order, receive, and distribute materials and equipment to technicians.
  • Assist with coordinating scheduling, customer notifications, and equipment procurement.
  • Conduct physical inventory as required.
  • Serve as a liaison between Sales, Project Managers, and Technicians.
  • Bill service and inspection jobs daily and respond to a high volume of emails.
  • Collaborate with the sales team to ensure timely job scheduling.
  • Perform other duties as assigned.

Qualifications :

  • High School Diploma or GED required.
  • Minimum 3 years of administrative experience in a sales or service environment. ERP system experience preferred.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Ability to read and interpret documents, policies, and procedures in English.

    • Skills & Attributes :

  • Strong decision-making skills, highly organized, and detail-oriented.
  • Excellent oral and written communication skills.
  • Discretion, problem-solving ability, and escalation judgment.
  • Ability to analyze and interpret data effectively.
  • Fast, accurate, and efficient with attention to detail.
  • Experienced in dispatching and scheduling.
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    Administrative Assistant • Los Angeles, CA, US