HR Specialist

Human Resources Specialist

"Follow Your Calling, Find Your Career"

Hiring Range : $22.79 - $29.91 / hour

Application deadline : October 12, 2025

This is a non-exempt (hourly) position.

Pay rates are based on education, skill, experience level, and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

About Us

At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.

Position Summary

Supports county objectives and department initiatives in a Human Resources program. Assists and answers employee questions related to general Human Resources, benefits, payroll, retirement, leaves of absence, and / or applicant flow.

Essential Functions

• Process, verify and maintain personnel related documentation
• Audits personnel action forms; audits pay and reviews dates; keys information into computer
• Exercises judgment and works without close supervision
• Answers complex, technical questions from employees and / or the public on area of responsibility
• Verifies that all paperwork submitted is complete and accurate before processing
• Gathers personnel records from other departments or employees
• Examines employee files to answer inquiries and provide information for personnel actions
• Answers questions regarding examinations, eligibility, salaries, benefits, and other pertinent information
• Compiles and prepares reports and documents pertaining to personnel activities
• Requests information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability
• Processes and reviews employment applications to evaluate qualifications or eligibility of applicants
• Arranges for advertising or posting of job vacancies, and notifies eligible workers of position availability
• Provides assistance in administering employee benefit programs and worker's compensation plans
• Selects applicants meeting specified job requirements and refers them to hiring personnel
• Informs job applicants of their acceptance or rejection of employment
• Searches employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies
• Administers and scores applicant and employee aptitude, personality, and interest assessment instruments
• Monitors and provides oversight and correction for processes related to the area of assignment
• Understands and uses discretion in applying laws, rules, regulations, and policies
• Performs problem-solving under the direct supervision of HR management.

Minimum Qualifications

Experience : Minimum of two years of Human Resources and / or customer service experience

Education : Associate's degree

Combination of relevant education and relevant experience accepted? Yes

Licenses and Certifications

May require a valid North Carolina or South Carolina Driver's License

Preferred Qualifications

Peoplesoft experience

Exceptional communication skills, both written and verbal

Active listening and problem-solving abilities

Critical thinking and multitasking in high-pressure situations

Strong knowledge of HR, Benefits, and Payroll processes

Proficient in Microsoft Office programs including Outlook, Excel, and Word

High level of analytical and process skills, problem resolution skills

2 years of payroll exp highly preferred

Knowledge, Skills, and Abilities

Knowledge of principles and practices of bookkeeping and ability to apply this knowledge in varied work situations

Rules, regulations, and policies controlling fiscal record keeping

Modern office practices, procedures, and equipment

Skills

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information

Providing information to supervisors, co-workers, and employees by telephone, in written form, e-mail, or in person

Abilities

Building Customer Loyalty : Effectively meeting customer needs; building productive customer relationship; taking responsibility for customer satisfaction and loyalty

Managing Work : Effectively managing one's time and resources to ensure that work is completed efficiently

Quality Orientation : Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time

Contributing to Team Success : Actively participating as a member of a team to move the team toward the completion of goals

Stress Tolerance : Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization

Computer Skills

Proficient in various computer applications including Microsoft Office Suite

Physical Demands

Physical Demands Frequency : Must be able to remain in a stationary position 50% of the time. Constantly (26 or more hrs / week)

The person in this position needs to move about from point X to point Y. Occasionally (up to 10 hrs / week)

Operates a computer or other office equipment. Constantly (26 or more hrs / week)

The person in this role is required to position themselves to maintain equipment such as computers, servers, machinery, etc. Not Applicable

The person in this role frequently communicates and must be able to exchange and convey information. Constantly (26 or more hrs / week)

Must be able to review information on paper or computer. Constantly (26 or more hrs / week)

Work Environment

Works in an office setting with moderate noise

Compensation and Benefits

In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements, or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and / or disaster situations.