Emergency Response Coordinator

Emergency Response Coordinator at Restoration Management Company summary :

The Emergency Response Coordinator at Restoration Management Company is responsible for selling restoration services to residential and commercial customers affected by environmental damage such as water, fire, and mold. The role involves assessing emergency events, generating new business, collaborating with project managers and marketing teams, and ensuring safety compliance in hazardous environments. This position requires strong sales, communication, and organizational skills, alongside adherence to OSHA and EPA safety regulations.

We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees, the expansion of our services throughout the Northwest, Southwest, and Central territory has only been possible through the growth, development, and advancement of our employees! Our family-owned business has been going strong for 40 years, and we wouldn't be here without the hardworking and dedicated team we're lucky to have. Are you ready to be a part of our journey!

Description

Pay Range : $70,163.60 - $90,077.00 Anually (DOE)

Restoration Management Company expects each employee to embrace and apply in their daily activities the following company values : Team Spirit, Integrity, Humility, Quality, and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management.

Job Summary

The Emergency Services Coordinator (ESC) is responsible for selling restoration services of Restoration Management Company (RMC) directly to residential and commercial customers affected by water, fire, soot, smoke, mold, and other environmental damage for the purposes of selling new business. The ERC must be willing to work as needed. The ERC will report to the Director of National Sales.

Key Responsibilities

Core responsibilities for the position are as follows :

• Promotes the Company in a professional manner while providing Emergency Services.
• Generates new business by selling industry leading restoration services.
• Communicates with customers in person, over the phone, and in writing for the purpose of closing leads.
• Qualifies leads through direct assessment of emergency events and provides supporting documentation to Emergency Services Specialist for follow-up of leads.
• Collaborates and builds relationships with the project managers and marketing representatives in order to effectively sell the Company's services while achieving their sales goals.
• Monitors emergency situations taking place locally, regionally, and nationally for the purposes of generating new sales.
• Provides direction to Emergency Services Specialist on follow-up of leads through use of web-based tools and ESD technology support.
• Tracks the Sales Performance goals as defined by the Director of National Sales to ensure goals are met.
• Identifies sales activities, sales results, and potential commission calculations for purposes of reporting to ESD team.
• Reviews compiled information relevant to emergency events and ensures prompt disseminate to the ESD team as well as other branches and / or departments, as deemed necessary.
• Provides timely response to all electronic communications and all sales opportunities.

Experience / Requirements

The position of Emergency Response Coordinator requires the following :

Safety Requirements :

Physical Requirements :

General Physical Abilities :

Working Conditions : Office Environment :

Field Environment :

Hazardous Environments :

Travel Requirements :

Additional Information

Location

Sacramento

Territory

Full-Time / Part-Time

Full-Time

Exempt / Non-Exempt

Exempt

Req Number

OPE-

About the Organization

Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.

We offer :

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

Keywords :

emergency response, restoration services, water damage restoration, fire damage restoration, mold remediation, sales coordinator, customer relations, environmental damage restoration, safety compliance, OSHA regulations