Registered Nurse / RN

Immediate need for a talented Registered Nurse / RN. This is a Fulltime opportunity with long-term potential and is located in Missouri, MO (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-85513

Pay Range : $30 - $32 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• Professionally handle incoming calls from customers and ensure that issues are resolved both promptly and thoroughly
• Demonstrate patience in all customer interactions, including maintaining a pleasant and professional tone
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Maintain broad knowledge of client products and / or services
• Offer additional products and / or services as needed
• Prepare complete and accurate work including appropriately notating accounts as required
• Track, document and retrieve information in call tracking database
• Ensure service delivered to our customer meets contractual Key Performance Indicators (KPIs)
• Participate in activities designed to improve customer satisfaction and business performance

Key Requirements and Technology Experience :

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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