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Assistant Office Manager

Assistant Office Manager

MaidProSmithfield, RI, US
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Assistant Office Manager

We are hiring an Assistant Office Manager to lead the daily office operations and to provide the highest level of customer service to our customers.

Why work at MaidPro?

Are you a leader with a can-do attitude? Do you enjoy making customers happy and motivating team members? MaidPro is looking for people who take pride in their work and enjoy making things shine! MaidPro is perfect for anybody seeking flexibility and independence at work. Here are some other reasons why :

  • Flexibility, no nights, no weekends and no holidays!
  • Performance-based pay incentives
  • Paid sick time
  • Friendly and supportive team environment
  • Career advancement opportunities

Daily Responsibilities :

  • Manage Pros, schedule services, and dispatch for businesses providing in-home services.
  • Organize orientation and training of new staff members; oversee the training and productivity of all cleaning teams and any employee relations that arise.
  • Conduct estimates for prospective clients; establish solid customer relationships and maximize close rates.
  • Manage customer work orders, invoicing, and payment processing.
  • Organize office operations and procedures.
  • Handle customer inquiries and resolve complaints in a professional and courteous manner.
  • Proactively engage existing customer base through all channels of communication.
  • Experience and Requirements :

  • Ability to manage a team of cleaning professionals.
  • A proven track record of providing exceptional customer service.
  • Office management, administrative, or assistant experience preferred.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Highly organized with strong attention to detail.
  • Problem-solving and planning skills.
  • Proficient in MS Office Suite and / or Google Suite.
  • MaidPro franchisees are equal-opportunity employers. Neither MaidPro nor any MaidPro franchisee discriminates, or tolerates discrimination, on the basis of race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    Assistant Office Manager • Smithfield, RI, US

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