Patient Registrar I- Float

Patient Registrar I- Float

Presbyterian is seeking a Patient Registrar I- Float. Coordinates the encounter or episode process for our patients and consumers by performing activities related to patient registration. Accuracy of data capture to reduce denials is paramount. Secure financial payment at time of service including co-insurance, copayments, residual balances, self-pay and deductible monies due. Demonstrate insurance contract requirement knowledge and use of tools to respond to provider network questions. Explain documents which require patient or representative signatures. Use on-line tools to validate eligibility of coverage for presenting patients. Provides comfort rounding and communicates delays with exceptional patient experience tools. Begin training on Kiosk usage where applicable. Other duties as assigned.

This is a Per Required Need position - Exempt : No

Job is based at Rev Hugh Cooper Admin Center

Work hours : Varied Days and Hours

Ideal Candidate : A minimum of nine (9) months of work experiences in office, healthcare or customer service environment is required.

Qualifications

• High school or equivalent Experience :
• Must pass EPIC competency for Registration at completion of Epic Clerical Training class.
• Professional Requirements :
• Pass annual competency exam for all areas of responsibility.
• Attend Quarterly MSO meetings.
• Attend Staff meetings
• Attend Employee Forums Abilities :
• Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done while maintaining exceptional patient experience.

Responsibilities

Customer Service and Caring Practices :

Encounter Components :

Financial Accountabilities :

Message Management :

Health Information Management :

Benefits

Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA / EOE / VET / DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $21.19 / Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.