Museum Visitor Services Associate

The Wilzig Museum Building serves local and international visitors through exhibitions, schools, public programs, and collections of art.

The Museum seeks enthusiastic and outgoing individuals with customer service and retail experience to join our Visitor Services / Admissions Department. The associate will serve the vital role of representing The Wilzig Museum by welcoming its guests from all over the globe. Applicants must be available to work evenings, weekends, and holidays when required. We are looking for part-time and full-time positions.

Responsibilities

The Visitor Service Associate serves as the first point-of-contact with the visitors to the Museum. This individual staffs the front desk conducting daily admissions transactions, engaging and interacting with the visitors within the Museum and providing exceptional customer service.

Qualifications

• Previous visitor services or admissions experience at a museum, similar attraction, or theater.
• Must have excellent guest service skills.
• Must have excellent cash handling skills.
• Must be a highly responsible, reliable, and accurate individual.
• Proven ability to take initiative.
• Excellent communication skills; comfortable speaking in front of a large audience.
• Takes pride and ownership in the position and property.
• Ability to work both as part of a productive team and independently.
• Ability to interact well with a wide range of people and personalities.
• Familiar with POS systems.
• Fluency in one language other than English is a plus.

Employment Type

Full-time

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