Talent.com
The NRP Group LLC is hiring : Community Manager in North Richland Hills

The NRP Group LLC is hiring : Community Manager in North Richland Hills

MediabistroNorth Richland Hills, TX, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

Join The NRP Group as a Community Manager at our North Richland Hills, TX community - The Delegate at City Point!

We’ve been recognized as a Top Workplace and offer a culture where you can build a long-term career. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations nationwide. For more information, visit www.NRPGroup.com.

Position Summary

Under the direction of the Regional Property Manager, the Community Manager is responsible for ensuring excellent customer service in daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The duties vary with community size and staff responsibilities.

Essential Functions

Financial

  • Oversee all financial performance of the property and work towards achieving budgeted NOI
  • Maximize cash flow by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
  • Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A / R cash receipts, A / P Invoices, statements of disposition, monthly closing procedures, and late fees
  • Develop cost saving strategies to reduce budgeted expenses
  • Create annual operating budget and business plan with Accounting team and Regional Property Manager
  • Review financial statements in a timely fashion, work with the property accounting team
  • Prepare variance reports monthly
  • Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
  • Recommend and oversee capital improvements, deferred maintenance, and upgrade programs
  • Review and analyze bid summaries for purchases, monitor vendor work, and ensure accurate invoicing
  • Ensure contracted services and materials are accounted for and work is verified prior to payment
  • Process delinquent residents according to policy, collect late fees, and file on units as required
  • Serve as property representative in court proceedings under direction of legal counsel

Marketing

  • Support leasing by leasing apartments, responding to inquiries, qualifying applicants, showing units, and ensuring move-in paperwork is accurate
  • Monitor rental activity, on-site sales, marketing outreach, and advertising plans
  • Maintain knowledge of market and rents to stay competitive
  • Evaluate and recommend rental pricing
  • Manage daily move-in / move-out status and the monthly renewal process
  • Track traffic sources, prospect status, and improve results through team development
  • Ensure residents are on up-to-date lease agreements with correct terms
  • Monitor compliance with Fair Housing, Tax Compliance, and other occupancy-related laws
  • Maintain shop scores across channels
  • Customer Service

  • Perform daily property and unit inspections
  • Direct service operations to complete requests within 24 hours and maintain curb appeal
  • Supervise safety and risk management, including monthly safety meetings
  • Review resident retention programs to meet residents’ needs
  • Provide excellent customer service with a courteous and professional attitude
  • Maintain availability for emergencies, on-call duties, resident events, and weekends
  • Personnel Development

  • Recruit and select team members per NRP policies and values
  • Train, coach, and mentor team members; provide ongoing feedback
  • Foster teamwork through weekly meetings and open communication
  • Schedule employees and audit time records
  • Provide feedback on performance and compensation decisions
  • Perform other duties; may assist at other properties; run errands as needed
  • Qualifications

    Education : High School Diploma or equivalent; Bachelor’s degree or CPM highly preferred; Tax Credit Specialist (TCS) or HCCP designation preferred

    Experience : 5+ years property management experience; 1+ year supervisory experience; working knowledge of applicable landlord-tenant laws, Fair Housing, IRS Section 42 - LIHTC, and related guidelines

    Technical Skills : Strong computer skills, especially in Microsoft Office; Yardi experience preferred

    Other Requirements : Valid driver’s license and reliable transportation

    EEO Statement

    The NRP Group is committed to a policy of equal employment opportunity; all employees and applicants are treated on the basis of qualifications and merit, without discrimination based on color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other status protected by law.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    The Group Llc Hiring • North Richland Hills, TX, United States