Channel Operations Manager
Job Number : 25-05225
Be part of a company that delivers life-changing healthcare solutions. ECLARO is looking for a Channel Operations Manager for our client in Remote, IL.
ECLARO's client is a leader in the Biopharmaceutical Industry, providing quality, innovative, and affordable medicines that make a difference in the lives of patients all over the world. If you're up to the challenge, then take a chance at this rewarding opportunity!
Position Overview :
- This role is a critical matrix team partner for the Brand and Omni Channel Planning teams, seeking to create a versatile partner for the marketing campaign management and execution of marketing assets.
- Working across Digital and Print materials for all brands and therapeutic areas, this role will be a key function to the overall operational process.
- The Channel Operations Manager is responsible for budget managing on production work efforts across tactics, strategy plans for updates to materials, and ensures tactical deployments are executed in the proper cadence.
- This role acts as champion for assets; owning the asset through creation, MLR review, and execution in working in partnership with external agencies, overseeing projects and ensuring deadlines are met.
- This role works directly with internal and external matrix partners on all marketing assets to support the ongoing optimization of operational models.
Responsibilities :
Track day-to-day multi-channel tactics from kick-off to delivery for label updates in accordance with Client multi-channel standards.Assist Business Project Management and Regulatory Leads on strategy and rollout of label updates.Lead and be point-of-contact for Omnichannel Hub on label update communications and questions by proactively gathering information to ensure timely and accurate communications.Monitor budgets for all multi-channel tactics through annual and semi-annual budget exercises and daily tracking.Ensure pull-through of label updates to pieces that are existing including in-market or planned to be in-market after the regulatory dictated go-live date, those that have no other content updates required, and safety related updates only (ISI, sprinkles, PI, Indications).Champion projects through PReP by attending PReP Prioritization, scheduling PReP Reviews and all close-out activities once complete.Work with PM and regulatory lead to prepare strategy and communication decks, create bundling strategy and track key dates, manage master SharePoint Grid, and supply all relevant information to Multi-channel Hub.Champion alignment meetings and status updates with agencies, third party vendors, and all stakeholders.Manage projects through promotional review process in Veeva.Manage relationship with production agencies.Approve estimates and SOs.Review markups and storyboards for submission and approve for D08 submission.QC and approve materials.Review and approve timelines.Ensure creative assets are delivered to production agency in the correct format and in a timely manner.Update the Omnichannel Hub's work management system of record, including all project timelines and status updates are logged.Identify and implement innovation opportunities within the Strategy & Operations functional area.Qualifications :
Minimum level of education : Bachelor's degreeExtensive project management background.Strong understanding of the key steps around creation / updating print and digital materials and how it is distributed through various print and digital manners of deployment.Strong knowledge of omnichannel environment and ability to work in a matrix team setting.Background in a regulated corporate structure or industry.Ability to navigate complex and continually evolving organizational environments.Strong project / program management skills.Strong communication / presentation skills.Ability to manage financial budgets for a large portfolio of various printed items, including but not limited to estimates, invoices and being able to efficiently track all budgets.Ability to learn new technology / systems quickly.Pharmaceutical experience required.Pay Rate : $76 - $81 / Hour
If hired, you will enjoy the following ECLARO Benefits :
401k Retirement Savings Plan administered by Merrill LynchCommuter Check Pretax Commuter BenefitsEligibility to purchase Medical, Dental & Vision Insurance through ECLAROIf interested, you may contact :
Paul Quibuyen
Christian.Quibuyen@eclaro.com
646-695-2942
Paul Quibuyen | LinkedIn
Equal Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
