Training & Development Coordinator

Are you passionate about empowering others through learning? Goodwill Industries is looking for a dynamic Training & Development Coordinator to lead engaging training experiences, design digital content, and support employee growth across our organizationespecially our frontline and retail teams.

About the Role

As the Training & Development Coordinator, you will play a key role in the development, delivery, and continuous improvement of training programs. You'll design e-learning modules, manage our Learning Management System (Goodwill Academy), and support onboarding and mission-aligned training efforts. If you're a creative, organized self-starter with a passion for learning and development, this is the role for you.

What Youll Do

• Design and deliver interactive digital training using tools like PowerPoint, Articulate, Canva, and SCORM packages
• Create engaging learning content : job aids, visual guides, facilitator materials, and e-learning modules
• Support retail staff and managers through targeted onboarding and training
• Manage and maintain content within the Learning Management System (LMS)
• Develop workshops that support employment readiness for community program participants
• Track and evaluate training outcomes to drive data-based improvements
• Partner with department leaders to identify skill gaps and develop solutions
• Stay on top of training trends and apply best practices in instructional design
• Occasionally travel to Goodwill sites and work flexible hours to meet training needs

What Were Looking For

Why Join Us?

At Goodwill, we believe in second chances and helping individuals thrive. This is more than a jobits a mission. As part of our team, youll support both employee development and community advancement.

Apply today and help us build brighter futures through learning!

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