Public Safety Telecommunicator

CITY OF KINGMAN

PUBLIC SAFETY TELECOMMUNICATOR

KINGMAN FIRE DEPARTMENT

$21.40 - $25.68 / HOURLY

$44,512.00 - $53,414.40

/ ANNUALLY

(HIRE IN RANGE; DOQ)

POSITION IS FLSA NON-EXEMPT

Must be able to work rotating shifts

Shifts are three 12-hr shifts (6 AM-6 PM; 6 PM-6 AM) and one 4-hr shift per 40-hour workweek

Shift example : Week 1 : Work Mon, Tues, Fri, Sat, Week 2 : Work Sun, Wed, Thurs

Open 24 hours per day, 365 days per year, including weekends and holidays

Rotating shifts every 3 months

Learn more about our Benefits & Wellness Incentives

APPLICATIONS MUST BE RECEIVED BY 06 / 30 / 25 5 : 00PM

OVERVIEW

The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai Mountain Ranges along historic Route 66. In 2019, Reader's Digest named Kingman one of the "Nicest Places in Arizona" for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes, and the Colorado River. With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety, and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.

For more information about the City of Kingman, please see our Open Finance PortalChoose Kingman Economic Development page, and ourGo Kingman tourism page for more information.

JOB SUMMARY

Actively supports and upholds the Kingman Fire Department's mission and values. Under general supervision, responds to emergency and non-emergency calls for service, identifies and dispatches appropriate law enforcement, fire and emergency service units, gathers, analyzes and reports critical information during life or death situations such as crimes in progress, medical emergencies and fire / rescue incidents; complies with Police and Fire Department policies and procedures to assure the safety of officers and the public.

SUPERVISION RECEIVED

Work is performed independently under the direction of the Communications Center Supervisor and the supervision of the Communications Center Manager.

SUPERVISION EXERCISED

Provides instruction, training, direction and evaluation to new employees of this class as assigned.

Selected candidates will be required to complete the following steps :

TESTING

• Self-Schedule (2 hours)
• Successfully complete CritiCall testing process, including meeting KPH requirements

For a practice test and testing information go to https : / / criticall911.com / dispatcher-testing / applicants /

SIT-ALONG

INTERVIEWS

BACKGROUND REVIEW

PRE-EMPLOYMENT EVALUATIONS

EDUCATION AND EXPERIENCE

SPECIAL REQUIREMENTS

24 hours per day, 365 days per year, including weekends and holidays.

Must be able to work rotating shifts in a call center environment. Shifts are three, 12-hr shifts (6AM-6PM; 6PM-6AM) and one, 4-hr shift per 40 hour work week. Shift example : Work Sun-Wed, off Thu-Sat; Work Wed-Sat, off Sun-Tue; Shifts rotate every 2 months.

Essential Functions are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.

PERIPHERAL DUTIES

COMMITMENT TO SAFETY AND WELLNESS

It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness.

All employees are expected and encouraged to participate in safety and wellness program activities including the following : reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.

WORK ENVIRONMENT

The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.

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