Pricing Coordinator - Customer Service Representative

Are you looking for a role where your organizational skills and customer service expertise truly shine? Do you thrive in a supportive environment that values your contributions and offers exciting growth opportunities? Then prepare to embark on a fulfilling career journey as a part-time Pricing Coordinator - Customer Service Representative at Brandt Heating and Air Conditioning in Iowa City, IA! We're not just offering a job; we're providing a pathway to professional development within a company that cares about its people. You'll enjoy competitive pay of $20-$28 per hour , along with a vibrant, family-oriented culture that prioritizes your well-being. Our comprehensive benefits package includes health, dental, vision, disability, and life insurance, plus generous paid time off (PTO).

THE INS AND OUTS OF BECOMING OUR PART-TIME PRICING COORDINATOR - CUSTOMER SERVICE REPRESENTATIVE

THE SCHEDULE :

You'll work between 7 am-4 pm or 8 am-5 pm, Monday through Friday, giving you your evenings and weekends free to enjoy life.

YOUR ROLE :

As a part-time Pricing Coordinator - Customer Service Representative, your role involves managing invoicing for jobs and installations, ensuring accuracy and timeliness. You'll handle project work, compile submittal information, and manage job costing. Exceptional customer service is key, as you'll field calls, engage with customers via ServiceTitan Chat, and assist on Podium. You'll schedule estimates, guide customers through financing, and post installer and technician times for projects. Additionally, you'll manage accounts receivable, invoice retro-fit jobs, and process rebates. Near month-end, you'll collaborate on new construction invoices and register product warranties, while also handling payment arrangements and processing mechanical permits online.

OUR REQUIREMENTS :

• 5+ years of customer service experience
• Fluency in Excel and Outlook
• Computer experience is essential
• Cost accounting or bookkeeping experience is preferred!

JOIN US AT BRANDT HEATING AND AIR CONDITIONING

Since 1953, our family-owned and operated company has been providing quality HVAC and fireplace services to the Iowa community. We are determined to do the job right every single time and aim to achieve 100% customer satisfaction. We also take pride in our involvement with the Iowa City community. Our company is involved in the Newman Catholic Student Center and Rotary, St. Patrick's Church and Kiwanis, youth Iowa City baseball and soccer leagues, the University of Iowa Children's Hospital's Family Advisory Committee, March of Dimes, and City of Iowa City Ambassadors. We are committed to bettering the lives of our community and employees year-round.

We foster growth and opportunity for all employees. We have a great work culture that promotes from within, offers training and education opportunities , and treats employees like family .

Take the first step toward becoming our part-time Pricing Coordinator - Customer Service Representative at Brandt Heating and Air Conditioning! Our initial application is quick and easy – a 3-minute, mobile-friendly process that gets your foot in the door without the hassle.

Must have the ability to pass a background check and drug screening test.