Trade & Working Capital - Specialty Product Associate II

Trade & Working Capital - Specialty Product Associate II at JP Morgan Chase & Co. summary :

The Trade & Working Capital - Specialty Product Associate II at JPMorgan Chase manages key operational activities related to trade finance products such as standby letters of credit and bank guarantees. This role involves ensuring compliance with risk and control policies, process improvement, stakeholder management, and mentoring team members to enhance efficiency and service quality. The associate works closely with internal teams and stakeholders to monitor performance metrics, mitigate risks, and implement best practices in trade operations.

Job Description

Do you have an eye for details; analyze, assess and determine key issues within the context of trade business products? If yes, this is the team for you.

As a Trade & Working Capital - Specialty Product Associate II within the Trade & Working Capital Operations team at JPMorganChase, you will have the opportunity to manage key operational activities and promote efficiency in our processes. With your comprehensive knowledge and strong decision-making capabilities, you will play a crucial role in improving our service quality and process improvement initiatives. You will support managers in leading efficiency into the process model by bringing in the best practices after a detailed analysis of process.

Job Responsibilities

• Process transaction Standby letter of credit / Bank Guarantees - issuance, amendments & payments including compliance screening for the relevant documents.
• Ensure accountability that the unit complies with the JPMC risk & control policies and processes. Training / Mentoring the team periodically to upskill the team's knowledge. Accountable for integrity of process, operations and associated results.
• Analyze the processes and identify improvement areas and suggest / execute the action plan to improve the efficiency and turnaround time.
• Think through problems, manage the crisis situations through proper escalation matrix and motivate team.
• Develops and exercises business plan, internal procedures and demonstrates an ability to lead projects, offer innovative solutions and cost efficiency opportunities.
• Support a wide range of stakeholders (Product, sales, client service, partner site and Tech support).
• Build the effective relationships with management and internal stakeholders, also should have ability to influence them where necessary.
• Monitor KPI / KRI on daily / weekly basis and recommend through process change wherever necessary for improvement.
• Escalate the Risk / Concern items through proper escalation Matrix and drive for resolution .
• Monitor the Daily / Weekly / monthly activities are performed as excepted, monitor the queue through various dashboard to assign the task and get it completed within agreed timeline.

Required Qualifications, Capabilities and Skills

Preferred Qualifications, Capabilities and Skills

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Keywords :

trade finance, working capital, standby letter of credit, bank guarantees, process improvement, risk compliance, stakeholder management, operational efficiency, trade operations, customer service