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Sales Support Representative - VMI

Sales Support Representative - VMI

FergusonSouth Holland, IL, US
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VMI Associate

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Are you hands-on, customer-focused, and ready to take charge of inventory solutions onsite at our customer's facility? Ferguson is seeking a dedicated VMI Associate to manage inventory, support contractors, and grow their career in a dynamic, customer-driven environment. Whether you have experience in the trades or are eager to learn the industrial products industry, this role offers the opportunity to make an impact from the ground up.

Responsibilities

  • Work onsite in the customer's inventory supply room to manage Vendor Managed Inventory (VMI) processes.
  • Conduct daily inventory checks to ensure stock accuracy and availability.
  • Write and process orders to replenish inventory, ensuring timely restocking to meet customer needs.
  • Stock and organize inventory in the supply room for efficient access.
  • Collaborate with onsite contractors to provide quotes, fulfill orders, and address immediate product needs.
  • Deliver personalized customer service through timely responses and accurate order processing.

Qualifications

  • 0-3 years of experience in inventory management, sales, or customer service preferred.
  • Knowledge of industrial products (e.g., Pipe, Valves, Fitting, or related trades) is a plus but not required.
  • Strong organizational skills and attention to detail for managing daily inventory tasks.
  • Ability to work independently in a fast-paced, onsite environment while meeting deadlines.
  • Proven ability to build relationships and respond quickly to customer and contractor needs.
  • Comfortable working hands-on in a customer's inventory supply room.
  • General digital literacy, including Microsoft Office, with the ability to learn inventory systems.
  • Eagerness to develop product knowledge and master Ferguson's inventory processes.
  • Why Join Ferguson?

    Be part of a team that values customer service excellence and empowers you to grow your career in the trades. At Ferguson, you'll work directly with customers and contractors, ensuring their projects succeed while gaining hands-on experience in a critical inventory management role.

    At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

    Pay Range : $20.57 - $32.91

    This role is Bonus or Incentive Plan eligible.

    Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

    The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F / M / Disability / Vet / Sexual Orientation / Gender Identity.

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    Sales Support Representative • South Holland, IL, US

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