Talent.com
Shift Lead

Shift Lead

Pet SupermarketWoodstock, GA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Pet Supermarket Shift Lead

If you are looking to join one of the largest retail operations dedicated to providing pet parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our shift leads possess some of the following key skills : outgoing, upbeat, people-person, sales driven, and great organizational skills. Our pet experts also thrive in a high-energy environment where they work together to drive results and help pet parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!

Our shift leads are at the front lines providing friendly customer service and giving pet parents the best selection of pet care items! You are responsible for supporting the associate and management team. As a shift lead, you'll function as a lead member of the sales associate team, encouraging cross-team collaboration and setting the standard for performance. In this multi-dimensional role, you'll provide customer sales assistance alongside the sales associate but also act as "manager on duty" when necessary.

What's in it for you?

  • Competitive pay
  • Employee discounts
  • Flexible schedule
  • Room for advancement
  • Working with pets!!!

Essential duties and responsibilities :

Sales Leadership

  • Assist customers and lead the team in driving sales, service, and customer experience initiatives in store to achieve sales, KPIs and store performance goals.
  • Prioritize, assign, and delegate daily goals, tasks, and assignments to associate team and ensure proper completion when manager on duty.
  • Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing, or by email.

    • Customer Excellence

  • Partner with the store manager to plan and execute community events and develop mutually beneficial business relationships with various rescue agencies.
  • Protect employees and customers by maintaining a safe and clean store environment. Required to maintain cleanliness and well-being of all livestock including animal care and feeding.
  • Lead and demonstrate engagement with customers using selling and service model.

    • Operations & Team Building

  • Supports, understands, and is accountable for maintaining store standards and meeting all safety requirements / standards, including the protection of all company assets both tangible and intangible.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor. Heavy lifting up to 55lbs may be repeatedly required several times throughout a shift.
  • Partners with the store manager to ensure physical inventories are accurate, counts are taken, and shrink goals are met.
  • Proficient in store opening and closing procedures.
  • Accountable for communicating concerns with gaps in performance to store manager or assistant store manager so this can be addressed appropriately and in a timely manner.
  • Support the execution of new hire training and merchandising guidelines.
  • Support the execution of community events and partnering with various rescue agencies.
  • Complete tasks and other duties as assigned by store management.

    • Business Insight

  • Understand the business. Regularly monitor business throughout the day / shift. Needs to be able to react to business needs.

    • Experience, Education, Certifications (List minimum required to enter the role.)

  • Minimum 1 year retail or customer service experience
  • Enjoy working with and around animals.

    • Job Requirement

  • Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays.
  • Valid driver's license and access to a motor vehicle preferred.

    • Physical Demands, Working Conditions and Effort of Position :

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Majority of tasks do not require long periods of mental concentration. One notable exception would be inventory ordering.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.
  • Works in a relatively temperature-stable environment.
  • May occasionally need to work alone.
  • Accidental injuries from pets are possible.
  • Common injuries are slips / trips / falls and strains / sprains due to lifting.

    • Competencies :

  • Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Motivating Others : Creates an inclusive climate in which people want to do their best; can motivate others; communicates tasks and decisions down; invites input from others as needed : makes each individual feel his / her / their work is important; is someone people like working for and with.
  • Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; steadfastly pushes self and others for results.
  • Listening : Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she / they disagree.
  • Compassion : Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others who are not as fortunate; demonstrates real empathy with the joys and pains of others.
  • Time Management : Uses his / her / their time effectively and efficiently; values time; concentrates on his / hers / their efforts on the more important priorities; gets more done in less time than others; can take on a broad range of activities.
  • Delegation : Clearly and comfortably delegates both routine and important tasks and decisions that need to be completed.

    • Pet Supermarket is an equal opportunity employer and drug free work place.

    serp_jobs.job_alerts.create_a_job

    Shift Lead • Woodstock, GA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Team Lead

    Team Lead

    Rack Room ShoesAustell, GA, US
    serp_jobs.job_card.part_time
    The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.Provides leadership...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    McDonald'sVilla Rica, GA, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me! Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Jason's DeliNorcross, GA, US
    serp_jobs.job_card.full_time
    Job Opportunity At Jason's Deli.Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Leader

    Shift Leader

    KFCRockmart, GA, US
    serp_jobs.job_card.full_time
    This role is about becoming a leader.You are now responsible for supervising and coaching others who need your direction and your help. You also own every shift you run.It is a great responsibility ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    EZCORPNorcross, GA, US
    serp_jobs.job_card.full_time
    Retail Shift Manager (Lead Pawn Broker).We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Pizza HutROCKMART, GA, US
    serp_jobs.job_card.full_time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager -

    Shift Manager -

    McDonald'sCartersville, GA, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    WalgreensAlpharetta, GA, US
    serp_jobs.job_card.part_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Steak 'n ShakeWoodstock, GA, US
    serp_jobs.job_card.full_time
    Steak N Shake is hiring managers looking to make a difference! Paying up to $18 per hour.We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Taco BellCartersville, GA, US
    serp_jobs.job_card.full_time
    As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    USA JobsDallas, GA, US
    serp_jobs.job_card.full_time
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forwa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    TSMGAtlanta, GA, US
    serp_jobs.job_card.full_time
    Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe.We collect data where automation is not possible. We count features, take pictures, make videos, recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Lead

    Shift Lead

    TME EnterprisesAtlanta, Georgia, United States, 30329
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    Wendy'sDecatur, GA, US
    serp_jobs.job_card.full_time
    You're an experienced restaurant manager looking for an organization that will invest in your development and give you opportunities for advancement. You enjoy a challenge and are always pushing for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Panda Restaurant GroupWoodstock, GA, US
    serp_jobs.job_card.full_time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SHIFT LEADER

    SHIFT LEADER

    McDonald'sAlpharetta, GA, US
    serp_jobs.job_card.full_time
    Shift Leaders That Can Manage And Lead Multiple Crew At One Time And Deliver Excellent Results.Ability to multi-task and work at a very fast pace. Exemplify top quality customer service skills and b...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    The Cookie Place IncAtlanta, GA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Store Manager / Assistant Manager.Shift Leader is an integral part of the day-to-day operations of their shift.The associate is tasked with leading the staff as well as creating a positive experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Leader

    Shift Leader

    Captain D'sDecatur, GA, US
    serp_jobs.job_card.full_time
    At Captain D’s, our people are our greatest asset.We’ve built a culture dedicated to developing and empowering our team.Taking care of our employees is key to our success.You are the face of Captai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30