Field Service Technician

We are seeking a highly skilled and experienced Field Service Technician to join our dynamic team in the Information Technology and Services industry. As a Field Service Technician, you will be responsible for providing technical support and troubleshooting services to our customers. With your strong knowledge in hardware, networking, and software, you will ensure that our clients receive the highest level of support and satisfaction. This role offers an exciting opportunity to work with cutting-edge technology and play a crucial role in enhancing our customers' IT experience.

Responsibilities

Provide on-site technical support and troubleshooting services to our customers

Install, configure, and maintain hardware, software, and network systems

Collaborate with the service desk and other team members to escalate and resolve complex technical issues

Perform system upgrades, updates, and patches to ensure optimal performance

Conduct regular preventative maintenance on customers' IT systems to minimize downtime

Train end users on the proper use of hardware, software, and networking systems

Document all service activities, including troubleshooting steps, resolutions, and customer interactions

Requirements

At least 1 year of experience working as a Field Service Technician or similar role in the IT industry

Strong knowledge of hardware, software, and networking systems, including troubleshooting techniques

Excellent problem-solving and communication skills

Ability to work efficiently and effectively in a fast-paced environment

Customer-focused mindset with a commitment to delivering exceptional service

Strong organizational skills with the ability to prioritize and manage multiple tasks

Valid driver's license and willingness to travel to customer locations as required

• Skills

field service, hardware, hardware / software, troubleshooting

• Top Skills Details

field service,hardware,hardware / software,troubleshooting

• Additional Skills & Qualifications

Knowledge driven, organized, adaptable

• Experience Level

Expert Level

• Pay and Benefits

The pay range for this position is $28.00 - $29.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Aurora,IL.

• Application Deadline

This position is anticipated to close on Oct 13, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.