Area Director of Family Services

Overview

At Upbring, our team is united by a shared mission : to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values :

We are Warriors : Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion.

We are Servants : We dedicate ourselves to serving others, empowering those around us to thrive.

We are Family : We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

Your Mission in Action

The Area Director provides management and oversight of a branch office within the agency's Foster in Texas (FIT) program. The Area Director is an experienced leader who can manage staff both directly and indirectly. The Area Director provides strategic leadership, operational oversight and compliance management of a branch office within the agency's FIT program. The Area Director ensures the highest standards of child wellbeing are met by supervising staff, maintaining regulatory compliance, fostering positive relationships with stakeholders, and driving continuous improvement in service delivery.

Responsibilities

Monitor and evaluate program services and quality of care to ensure they are always being provided in compliance with all licensing standards and regulatory requirements

Oversee and manage the placement process, which includes intake and eligibility, verification, assessment, and referral services

Oversee and manage the recruitment and verification of in-process families

Ensure all foster care homes meet full licensing requirements

Oversees quality audits, case reviews, and quality assurance initiatives to maintain high standards of care

Provide servant leadership, direction, and support to the branch office staff

Ensure operational efficiency by implementing best practices and streamlining meetings and workflows

Prepare monthly reports on program services and activities; submit all reporting requirements in a timely manner

Review, approve, and sign off on all monthly and annual status reports, discharge summaries, and incident reports

Demonstrate efforts to manage a budget within budget limits and constraints

Identify funding opportunities, grants, and partnerships to support program growth

Serve as an advocate for program services by recommending program improvements and enhancements to meet the needs of the foster care children and their families

Maintain a caseload, as needed

Travel as needed to perform home visits to ensure licensing standards are being met along with the well-being and safety of the children

Provide emergency and on-call services when needed

Lead collaborative efforts and activities with the interdisciplinary and treatment teams, staff, and medical and non-medical providers to ensure all foster care children are receiving the quality of services needed to meet their individual treatment and behavior plans

Build and maintain strong relationships with foster families, child wellbeing agencies, and community partners

Represent Upbring at meetings, conferences, and community events

Foster a positive and collaborative work environment that aligns with Upbring's Mission and Values

Coach and support staff to ensure they have the necessary tools and resources needed to optimize performance, ensure established program goals, and achieve operational excellence

Communicate with direct reports in periodic one-on-one meetings

Organize and deliver regularly scheduled staff meetings to communicate present, on-going, and future updates of pertinent information, projects, and initiatives

Work closely with management team to interview, hire, and onboard new employees who are strong cultural fits for Upbring

Work in collaboration with leadership and the People and Culture Team to arrange training; when needed, coordinate and / or provide in-service training for staff development

Regularly review employee performance, including goals and progress, to provide developmental feedback : use applicable agency development tools to facilitate growth and development in staff

Draft and issue the 90-day and annual evaluations, along with supporting documentation, as per established procedures; work in collaboration with staff to set goals during evaluation period

Qualifications

Area Director of Family Services Minimum Qualifications

Bachelor's degree in Social Work, Counseling, Psychology, or closely related field

Child Placement Management Staff (CPMS)

Three (3) years relevant experience in foster care, child welfare, or adoption

Two (2) years supervisory or management experience

Valid TX driver's license and auto insurance coverage

At least 21 years of age

Area Director of Family Services Preferred Qualifications

Master's degree in Social Work, Counseling, Psychology, or closely related field

LCPAA, LMSW, LCSW, LMFT, or LPC

Three (3) years supervisory or management experience

Bilingual (English and Spanish based on service area and service population)

Perks at Upbring

Competitive PTO & paid holidays

Health, dental, vision insurance & more

403(b) Plan

Employee Assistance Program

Discounted Gym Memberships

Physical Demands & Work Conditions

This position requires sitting and looking and using a computer for long periods of time

Position has constant exposure to children

Position requires frequent standing and walking

Lift, push, pull, move up to 25 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and / or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Upbring is an Equal Employment Opportunity / AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.