Head of Supply Chain

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Description

As Jacob's Head of Supply Chain, you will be our first hire on the operations / supply chain side of the business. Your mission is to architect and lead a resilient, cost-effective, and scalable end-to-end supply chain – from raw materials to last-mile delivery. You’ll build and scale the infrastructure behind our brand. This is a high-leverage, high-ownership role, and you'll be coming into a business without deeply integrated systems and infrastructure (you'll be the one building them). We are looking for someone who has done this previously in a similar / adjacent CPG category.

While your actual responsibilities will be vast, and rapidly evolving as our business does, here is a high-level outline of your responsibilities :

• Own the end-to-end supply chain from ingredient sourcing and packaging procurement to co-manufacturing, freight, 3PL, and last-mile delivery.
• Build and manage vendor relationships with co-mans, freight partners, and fulfillment providers.
• Develop and implement scalable SOPs across sourcing, production, quality, logistics, and inventory management.
• Reduce COGS through strategic sourcing : optimize vendors (and ensure redundancies to avoid stockouts), negotiate better terms to improve working capital, and identify opportunities to reduce cost without sacrificing quality.
• Lead our Quality Management System to ensure food safety, regulatory compliance, traceability, and audit readiness.
• Own inventory planning and forecasting in collaboration with Finance and Growth, aligning production and freight timelines with demand forecasts and marketing pushes.
• Create visibility through documentation : maintain clear, up-to-date records for processes, POs, risk plans, and operational metrics.
• Solve problems before they become fires : spot bottlenecks, address supplier issues, and drive accountability across partners.

Requirements

Personal Attributes

Benefits