Talent.com
Director of CX Learning

Director of CX Learning

VirtualVocationsSaint Paul, Minnesota, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director, CX Learning and Knowledge (Remote).

Key Responsibilities

Oversee the end-to-end performance system for customer experience agent onboarding and ongoing training

Design and implement scalable training solutions that enhance agent proficiency and quality

Utilize data insights to drive continuous improvement in training and operational excellence

Required Qualifications

10+ years of learning and development experience, with 5+ years in customer experience / customer support

5+ years of experience leading managers of managers, including global teams

Proven track record in building high-quality agent teams

Strong understanding of adult learning methodologies and measurable impact metrics

Proficiency with CX enablement tools and strong data literacy

serp_jobs.job_alerts.create_a_job

Director Of Learning • Saint Paul, Minnesota, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Director of Advancement

Director of Advancement

Solid GroundWhite Bear Lake, MN, United States
serp_jobs.job_card.full_time
Solid Ground (SG) is an award-winning nonprofit organization whose proven, holistic approach helps families build the strong foundations they need to emerge from homelessness into a brighter future...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Faculty

Director of Faculty

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Faculty.Key Responsibilities Provide leadership and oversight for online instructors to ensure instructional excellence and alignment with the college's mis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Customer Program Management

Director of Customer Program Management

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Program Management for Data Center GPU.Key Responsibilities : Communicates program status, issues, and risk management to multi-functional and execu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of CX Learning

Director of CX Learning

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director, CX Learning and Knowledge (Remote).Key Responsibilities Oversee the end-to-end performance system for customer experience agent onboarding and ongoing trainin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Remote Finance Director - AI Trainer

Remote Finance Director - AI Trainer

Data AnnotationEagan, Minnesota
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Manager, Learning Design

Senior Manager, Learning Design

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Learning Experience Designer.Key Responsibilities Develop and own the learning strategy for multiple roles across the GTM organization Lead end-to-end ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Client Success Management

Director of Client Success Management

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Foundation Development Director

Foundation Development Director

BenedictineWhite Bear Lake, MN, United States
serp_jobs.job_card.full_time
Foundation Development Director.USA-MN-White Bear Lake | USA-MN-St.Cerenity Senior Care-White Bear Lake.The Foundation Development Director is responsible for raising funds to meet Benedictine's fi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Client Experience

Director of Client Experience

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Client Experience (Director, CX).Key Responsibilities Manage and develop a team of Client Experience Managers (CXMs) to enhance client satisfaction and achiev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Director of Business Development

Senior Director of Business Development

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Business Development.Key Responsibilities Facilitate strategic planning meetings and manage annual fundraising priorities Guide Sales Operations and o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Medical Device Sales – Paid Internship

Medical Device Sales – Paid Internship

Medical Sales CollegeOsceola, Wisconsin, US
serp_jobs.job_card.internship
Description Medical Device Sales - Paid Internship Looking for a rewarding and lucrative career in the medical sales industry? Our paid Internship may be the right path for you! Here are just some ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Dining Services Director

Dining Services Director

New Horizon FoodsForest Lake, MN, United States
serp_jobs.job_card.full_time
Location : Birchwood Senior Living - Forest Lake, MN.What makes this position special? Supportive Team, Growth Opportunities, Ability to develop unique skills and talents, Contributions that make po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Program Director, Higher Education

Program Director, Higher Education

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Program Director - Higher Education.Key Responsibilities Develop and execute outreach and engagement strategies for the postsecondary community Coordinate engagement s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Alliance Management

Director of Alliance Management

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Alliance Management.Key Responsibilities Manage a broad portfolio of complex global partnerships at all stages of their lifecycle Mentor and lead Alliance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management.Key Responsibilities Define and execute a client success strategy that aligns with company goals Lead the integration of AI-power...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Learning Experience

Director of Learning Experience

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Learning Experience to lead the strategic vision and execution of educational programs. Key Responsibilities Lead the development and implementation of a uni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Associate Director of Learning Development

Associate Director of Learning Development

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for an Associate Director of Commercial Learning and Development.Key Responsibilities Collaborate with various departments to ensure training content aligns with product know...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Executive Director

Executive Director

Epiphany Senior HousingCoon Rapids, MN, United States
serp_jobs.job_card.full_time
Start a meaningful career as an Executive Director with Epiphany Senior Housing.Make a difference in someone's life every day. At Epiphany Senior Housing, we make our communities feel like a home fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsMinneapolis, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Market Acquisitions

Director of Market Acquisitions

VirtualVocationsSaint Paul, Minnesota, United States
serp_jobs.job_card.full_time
A company is looking for a System Director Market Mergers, Acquisitions and Partnerships.Key Responsibilities Leads the identification, negotiation, and execution of strategic partnerships and tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day