Benefits :
- Bonus based on performance
- Company car
- Free uniforms
Perks :
Online Mobile CoursesFlexible SchedulingPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture :
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description :
With a 'One Team' mentality, manage production operations, ensuring jobs are completed according to PuroClean production processes and procedures. Manage all aspects of Franchise production. Keep owner or General Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Production division annual initiatives are completed effectively. A PuroClean Operations Manager takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.
Responsibilities :
Managing customer and client satisfaction and representing and improving brand operationsNetworking and building relationships with partners and Centers of InfluenceAssigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming the role of production manager as neededIn-house Human Resources management, overseeing all aspects of safety and health requirements and daily office managementOverseeing status of small and large-loss jobs and communicating processes with management and ownershipMaintaining inventory for equipment, vehicles, and facilities related maintenanceEnsure clear communication with entire staff, ability to manage relationshipsQualifications :
Focus on personal development, team building, and leadership skills is essentialAttention to detail, aptitude for multitasking, and calm under pressureAptitude with record keeping, easily accessing information and communicating 'the message'Awareness and respect for safety, using care and caution with teammates and customersStrength with multitasking and handling deadlines, organizational and leadership skillsAbility to learn quickly and flexible with change and professional challengesIICRC certified in water, fire, and moldXactimate proficiencyDash proficiencyOSHA certification (Safety certifications such as OSHA 30-hour or equivalent) to ensure compliance with health and safety standardsAdditional Requirements :
Strong organizational skills : Ability to handle project documentation, timelines, budgets, and compliance with regulatory requirementsPhysical ability : Must be able to handle physical demands, such as climbing ladders, carrying equipment, and working in confined spacesWillingness to be on-call for emergencies and respond quickly to client needsThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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