Systems Administrator

Job Description

Job Description

Job Title : Systems Administrator

Education : Bachelor’s Degree in Computer Science, Information Systems or other Information Technology major, or equivalent work experience.

Required Tasks to be performed :

• Configure, tune, document, manage and monitor the operations of Linux-based operating system (OS) servers, Oracle Forms Fusion Middleware, and Azure Kubernetes Service for the agency. Support application deployment activities. Advise management on new or improved technologies and practices. Perform studies and evaluates new or enhanced information technology products. Provide support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level. Oversee the operation of the systems, perform OS and application patching, and ensure backups are performed correctly. Support and maintain monitoring software.
• Coordinate with the security officer to protect the data of the agency. Help the agency continue to improve security practices and maintain best practices. Research and offer suggestions on furthering automation of tasks.
• Demonstrate strong relationships and interpersonal skills in working with program staff and vendor community. Effectively communicate with system management and networking teams to maintain coordinated infrastructure configuration. Support application development and effectively communicate application deployments. Consistently support the department goal of reducing team silos.
• This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to incident / request service desk services.
• Maintain a working knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities. Contribute to team documentation supporting assigned functions, duties and responsibilities which provide opportunity for knowledge transfer. Must be able to write for technical and non-technical audiences.
• Serves as a trusted advisor to the Middle-Tier Support Team Manager and the Section Administrator. Assist in coaching, mentoring and training junior technical staff.

Required Knowledge, Skills & Abilities (KSAs) :

Preferred Knowledge, Skills & Abilities (KSAs) :

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