Human Resources Analyst-Benefits

Human Resources Analyst-Benefits

The purpose of this position is to provide a variety of professional and compliance duties for the Human Resources department including full benefits and retirement administration, FMLA and ADA Title I administration, and leaves of absences for the City of Concord.

Essential Duties and Responsibilities :

• Building relationships and maintaining contact with broker, benefit vendors, and state retirement system.
• Interface with employees for questions regarding eligibility, enrollment, changes, and claims issues related to City sponsored benefit plans.
• Process paperwork and system updates for benefits enrollments and changes.
• Work in conjunction with Benefits Manager and other staff to lead the planning, benefit plan development, scheduling, and execution of annual Citywide Open Enrollment.
• Conduct new hire orientation benefits presentation.
• Maintain system administrator rights on all benefit vendor websites. Utilize electronic tools for tracking, updating, and reporting where available. Troubleshoot system issues with vendor and technology as needed.
• Interface with employees for all stages of the retirement process as well as processing paperwork related to retirements.
• Administer FMLA and ADA(AA) procedures with staff and medical providers as needed.
• Interact with employees face-to-face, by phone and in writing related to eligibility, determinations, and parameters.
• Interface with doctor's offices for medical information needs preparing, providing, clarifying, receiving, and processing related paperwork timely.
• Maintain all information related to benefits and leaves with the highest level of confidentiality, integrity, and by HIPAA and HR departmental standards - ensuring that paperwork is secured and processed only through approved means.
• Ensure deadlines are met for the production of paperwork according to specific document's required timeframe.
• Maintain related files and documentation for use as needed within the HR department.
• Provide approval for payroll processing.
• Track and report potential escalated issues to Benefits Manager for additional assistance.
• Staying up-to-date on legislation related to position focus, plan changes, and system procedures.
• Maintain continuous learning and formal training.

Supplemental Functions :

Job Specifications and Qualifications :

Knowledge :

Licensing and Certifications :

Working Conditions / Physical Requirements :

Required Skills :

Required Experience :

Bachelor's degree in Human Resource management or related field including benefit and compensation programs, with over three years of experience with benefits, retirement, and leaves including FMLA and ADA processing; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11 : 59 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt / non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.