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Associate Patient Care Coordinator - Dunedin, FL - 2290555

Associate Patient Care Coordinator - Dunedin, FL - 2290555

UnitedHealth GroupPalm Harbor, FL, US
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Caring. Connecting. Growing Together.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Schedule

Monday to Friday, 8 AM- 5 PM

Location

Onsite - 1460 Beltrees St, Ste 1, Dunedin, FL 34698

Primary Responsibilities

  • Greets patients as they arrive and manages wait time
  • Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and / or precertification of procedures, and copy required documents
  • Collects co-payments, co-insurance, deductibles and issues receipts
  • Manages cashier box and daily deposits according to company policies
  • Processes walk-in patients and visitors
  • Answers phones and schedules, appointments and procedures
  • Manages medical records (maintains, files / scans, prepares for schedule)
  • Ensures all correspondence is scanned and / or filed, processes requests for medical records release and maintains appropriate logs, etc.
  • Establish and maintain effective working relationships with patients, employees, and the public
  • Performs all other related duties as assigned

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience in an office setting or healthcare environment
  • Intermediate level of proficiency with Microsoft applications
  • Preferred Qualifications

  • 1+ years of experience working in medical front office / Urgent Care performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records
  • Prior experience with EMR computer applications
  • Working knowledge of medical terminology
  • Working knowledge of general office procedures
  • Bilingual Polish / English
  • The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

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