Talent.com
BALENCIAGA Store Director | South Coast Plaza

BALENCIAGA Store Director | South Coast Plaza

BalenciagaCosta Mesa, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Store Director

We are currently seeking a Store Director who will report to the Regional Director. The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to clients, in particular VICs and VVICs, in order to guarantee store business goals. They are accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the HQ / HO in order to bring the store to its full potential. They are accountable for being the Balenciaga benchmark (excellent standards) in his / her Region / Country.

Job Description

How You Will Contribute

  • Define, execute, and monitor the store action plan to achieve sales targets and KPIs
  • Define targeted quantitative and qualitative goals and ensure they are achieved
  • Implement action plans and follow-up
  • Analyze the results : daily, weekly, monthly and set up constant assessments
  • Focus on key KPIs and create a strong store culture and storytelling approach
  • Understand and monitor constantly local business environment including market trends and competition
  • Keep relevant with market and fashion trends
  • Share with store team
  • Integrate / adapt insights in store action plan
  • Define constantly opportunities for growth and execute actions accordingly
  • Communicate high quality relevant feedbacks and report to HQs / HO and / or store team
  • Oversee and ensure weekly payroll is accurately reported for store team
  • Complete Monthly Store Schedule for the team to reflect needs of the business

A Talent Leader And Developer

  • Create and maintain a positive work environment, consistent with Balenciaga behaviors
  • Provide a clear vision and goals for the team and for the individuals
  • Identify, attract, recruit, develop and retain talent
  • Consistently recruit top talent in partnership with the Head of Retail and HR
  • Create development plans for store management and store teams, ensure professional growth via training and coaching
  • Ensure professional growth and training of the store team with a coaching approach, by constantly stimulating them to be up to date in the Fashion industry
  • Coach consistently direct reports
  • Provide structured feedback on a regular basis
  • Manage individual appraisal interview at least twice a year
  • Motivate and challenge store management and store teams on a regular basis
  • Organize qualitative time with the team (team building)
  • A Brand Promoter (Clients)

  • Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
  • Embody constantly Balenciaga codes and engage local people with the brand
  • Ensure Balenciaga Signature and Client experience are executed and consistent over time
  • Store according to the Company directions (VM guidelines)
  • Ensure that the store image in line with corporate standards
  • Ensure store team is aware of these standards
  • Ensure that team behaviors are consistent with the standards of Balenciaga services, image and values
  • Lead by example conveying Balenciaga behaviors towards clients
  • Know his / her clients and prospects (quantitative and qualitative) to define action plans
  • Attract and recruit new clients from personal network and external partners
  • Develop clienteling mindset and client's loyalty and retention from beginners to VICs
  • Oversee the clienteling approach
  • Ensure that the qualitative standards required by our brand are maintained
  • Ability to engage VIP and celebrities
  • A Process Manager

  • Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines
  • Handle all administration and accounting responsibilities.
  • Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload
  • Apply all the necessary golden rules to ensure the safety of both store team and clients
  • Supervise warehouse stock, verify that it is in line with the Store's sales potential, and report to Merchandising Retail at Headquarters accordingly
  • Take all the necessary measures to guarantee the safety of the products and all valuable materials in the store along with the Warehouse
  • Ensure that the packaging and positioning of the product are coherent to the protection of corporate assets
  • Opening and closing of the store
  • Oversee day-to-day operations of store
  • Maintain a cost-conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.
  • Process Payroll as directed by the company.
  • Maintain store schedules.
  • Ensure staff adheres to attendance and punctuality.
  • Ensure that petty cash & check reconciliation is processed correctly each month and submitted prior to due date.
  • Ensure execution of Retail Excellence guidelines in the store : front of house, back of house, team
  • Supervise inventory activities and warehouse stock and report immediately any discrepancies
  • Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness
  • Who You Are

  • Commitment to take part in an innovative project
  • 3-5 years of successful experience in a managerial position (minimum 20 people) in luxury Retail industry
  • Inclusive leadership style and entrepreneurship
  • High sensitivity to clients' experience and loyalty
  • Exceptional interpersonal skills, persuasiveness
  • Precision, organizational skills
  • Adaptability, openness, risk-taking, dynamic, listening abilities, curiosity
  • High availability, responsiveness
  • Product and Fashion sensitivity
  • Mastering digital skills
  • Compensation

    For individuals assigned and / or hired to work in California, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current salary range is $130,000 USD to $145,000 USD.

    Why Work With Us?

    This is an exciting opportunity to join Balenciaga's South Coast Plaza team as a Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

    Diversity Commitment

    Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

    Job Type : Regular

    Start Date : 2025-08-01

    Schedule : Full time

    Organization : Balenciaga America Inc.

    serp_jobs.job_alerts.create_a_job

    Balenciaga Store Director South Coast Plaza • Costa Mesa, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Store Director

    Store Director

    MICHAEL MBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    MICHAEL M is a leading luxury jewelry brand known for innovation, craftsmanship, and timeless design.For 17 years, we have built a legacy of excellence. With a strong presence across the U.We are se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Spirit – Store Manager

    Spirit – Store Manager

    Spirit HalloweenOrange, CA, United States
    serp_jobs.job_card.full_time
    Benefits include : CaliforniaPaid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications. The Store Manager oversees and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Assistant Store Manager – Spirit

    Assistant Store Manager – Spirit

    Spirit HalloweenWestminster, CA, United States
    serp_jobs.job_card.full_time
    Benefits include : CaliforniaPaid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store Mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Brand Director

    Brand Director

    Ai2MarketLaguna Beach, CA, United States
    serp_jobs.job_card.full_time
    Own the full growth of one of our brands — from acquisition and revenue to lifetime value.Lead a cross-functional squad (content, design, video, outreach, SDR / AE) and report directly to leadership....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Store Director (Beverly Hills)

    Store Director (Beverly Hills)

    MICHAEL MBeverly Hills, CA, US
    serp_jobs.job_card.full_time +1
    MICHAEL M is a leading luxury jewelry brand known for innovation, craftsmanship, and timeless design.For 17 years, we have built a legacy of excellence. With a strong presence across the U.We are se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Assistant Store Director

    Assistant Store Director

    El SuperGarden Grove, CA, US
    serp_jobs.job_card.full_time
    The El Super Assistant Store Director will assist the Store Director in the complete operation of a designated store.They work with corporate management, department heads, associates, and vendors i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Brand Director - Anktiva (Field-Based)

    Brand Director - Anktiva (Field-Based)

    ImmunityBioCulver City, CA, United States
    serp_jobs.job_card.full_time
    NASDAQ : IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Director

    Store Director

    Sugared & BronzedLos Angeles, CA, US
    serp_jobs.job_card.full_time
    SUGARED + BRONZED has redefined airbrush tanning with our innovative proprietary solution and revived a timeless art of sugaringa natural hair removal technique rooted in ancient Egypt.Whether you'...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    Director of Sales, Transient - Waldorf Astoria Monarch Beach Resort

    HiltonDana Point, CA, United States
    serp_jobs.job_card.full_time
    Waldorf Astoria Monarch Beach Resort.Transient strategy in partnership with Revenue management and Marketing.They work with their team to solicit new FIT business, while maintaining relationships w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Director - Orange County Region

    Store Director - Orange County Region

    El SuperAnaheim, CA, US
    serp_jobs.job_card.full_time
    The El Super Store Director is responsible for the complete operation of a designated store.They work with corporate management, department heads, associates, and vendors in driving sales and ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Brand Director - Ultra

    Brand Director - Ultra

    Monster BeverageCorona, CA, US
    serp_jobs.job_card.full_time
    Develop, execute, and adapt the brand marketing plan to the ever-changing marketplace.Responsible for the brand product portfolio, building brand awareness, setting brand strategy, shaping consumer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    Hotel Manager - Waldorf Astoria Monarch Beach Resort

    HiltonDana Point, CA, United States
    serp_jobs.job_card.full_time
    Join one of Southern California’s most iconic luxury resorts.We’re seeking a strategic, hands-on.Oversee day-to-day hotel operations. Drive profitability while ensuring world-class guest and team me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Director - #25 - National City

    Assistant Store Director - #25 - National City

    El SuperGardena, CA, US
    serp_jobs.job_card.full_time
    Assistant Store Director - #25 - National City.The El Super Assistant Store Director will assist the Store Director in the complete operation of a designated store. They work with corporate manageme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Spirit – Assistant Store Manager

    Spirit – Assistant Store Manager

    Spirit HalloweenWestminster, CA, United States
    serp_jobs.job_card.full_time
    Benefits include : CaliforniaPaid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications.The Assistant Store Mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Byredo Store Manager, Americana

    Byredo Store Manager, Americana

    PuigGlendale, CA, US
    serp_jobs.job_card.full_time
    BYREDO is seeking a store manager in the fashion / beauty industry who is responsible for promoting brand engagement and loyalty to customers, top clients and VIPs, in order to guarantee store busine...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    FableticsSan Clemente, CA, US
    serp_jobs.job_card.full_time
    Outlets at San Clemente in San Clemente, CA!!.Step into the role of Assistant Store Manager and become an integral leader in shaping an exceptional retail experience. As a key collaborator with the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, Strategy

    Director, Strategy

    IPG MediabrandsLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    Global Media, responsible for strategy, integrated media planning, and paid / organic social strategy and activation for Nike's multi-region integrated brand and product campaigns.Founded by Bill Bow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    BALENCIAGA Store Director | South Coast Plaza

    BALENCIAGA Store Director | South Coast Plaza

    KeringCosta Mesa, CA, US
    serp_jobs.job_card.full_time
    We are currently seeking a Store Director who will report to the Regional Director.The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30