Talent.com
Customer Service Representative - Nashville

Customer Service Representative - Nashville

Hiller Plumbing, Heating, Cooling & ElectricalNashville, TN, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service Representative - Nashville

Nashville, TN

Call Center / Full-Time / Hybrid

Be America's Best home service company by providing care, growth and opportunity ensuring every team member is happy. Hiller's 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller's family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

  • Our Family Owned & Care Culture
  • Healthy Work / Life Balance
  • Established Career Paths
  • Advancement Opportunities
  • Year-round work NO LAYOFFS
  • 401k Plan w / Company Match
  • Employee Referral Program
  • Regular Performance Reviews
  • Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts Family care

The position of Customer Service is to deliver exceptional customer service reflective of Hiller's values by ensuring that the first interaction with the customer exceeds their expectations in terms of service quality and to provide options for service appointments and meet performance metrics required by the company.

Job Responsibilities :

  • Respond to incoming customer calls with courtesy, offering appointment windows and requested lead times.
  • Engage in outbound calling to secure the appropriate amount of scheduled calls and club memberships required for a successful service operation.
  • Follows Customer Care "Call Script" for quality and efficient responses to customers.
  • Maintain required daily call counts to meet daily, weekly and monthly quotas.
  • Maintain complete, accurate and updated information in the customer database.
  • Ensure "Club Memberships" are renewed and preventative maintenance appointments are scheduled for technicians.
  • Work with Dispatch to schedule service calls and debrief technicians with accurate customer information.
  • Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.
  • Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.
  • Perform other duties as assigned.
  • $15 - $20 an hour

    We sincerely thank all applicants in advance for submitting their interest in this position. Hiller is an EEOC employer. Applicants will be required to undergo pre-employment drug screens and background checks.

    Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Nashville, TN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Representative - Nashville

    Customer Service Representative - Nashville

    Urbanex Pest ControlNashville, TN, US
    serp_jobs.job_card.full_time
    Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to.From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14.We're not just ab...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Sales Representative - Nashville

    Client Sales Representative - Nashville

    Echo Global LogisticsNashville, TN, US
    serp_jobs.job_card.full_time
    As a Sales Representative, you will be responsible for acquiring new business by engaging with clients over phone and email. The focus is offering a variety of logistics services and solutions.Sales...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Representative I : PHS / NB Customer Service

    Representative I : PHS / NB Customer Service

    US Tech SolutionsFranklin, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Responsibilities : Tasks for Customer Service Rep can differ per location : Effective delivery of company products and services. Responds to telephone inquiries and ord...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupNashville, TN, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Advance FinancialNashville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt CakesNashville, TN, US
    serp_jobs.job_card.full_time +1
    Nothing Bundt Cakes Nashville is currently hiring part-time and full-time Guest Service Representatives!.At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    RandstadLa Vergne, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The Customer Service Rep will be responsible for case management, including closing cases on all resolved issues, updating, and managing cases for any open issues.Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Customer Service Representative (CSR)

    Customer Service Representative (CSR)

    Ace Handyman ServicesBrentwood, TN, US
    serp_jobs.job_card.full_time
    Mission : To communicate all information necessary to complete each and every job in a timely professional manner.Primary person to answer the phone, discussing our service, prices, and availability...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative - Nashville, TN - Craniomaxillofacial

    Sales Representative - Nashville, TN - Craniomaxillofacial

    StrykerNashville, TN, US
    serp_jobs.job_card.full_time
    Stryker Craniomaxillofacial Sales Representative.People who seek out the hard projects and work to find just the right solutions. Partners who listen to ideas, share thoughts, and work together to m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Patient Registration

    Customer Service Representative - Patient Registration

    R1 RCMNashville, TN, US
    serp_jobs.job_card.part_time
    Customer Service Representative.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical gr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    QC Holdings-LendNationHendersonville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at our Store 4609 located at 314...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Nashville Sales Representative

    Nashville Sales Representative

    Group Management ServicesNashville, TN, US
    serp_jobs.job_card.full_time
    Nashville Sales Representative.GMS, one of the country's leading PEOs, is looking for high energy individuals with aggressive hunting skills to join our Outside Sales Team.Base Salary between $40,0...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative I, Spine - Nashville, TN

    Sales Representative I, Spine - Nashville, TN

    Medtronic PlcNashville, TN, US
    serp_jobs.job_card.full_time
    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Imperial DadeNashville, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Nashville, TN! Join a strong and continuously evolving t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Mr. RooterGallatin, TN, US
    serp_jobs.job_card.full_time
    Customer Service Representative.In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr.Rooter Plumbing grew because it earned a reputation for good work at a quality ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Service Representative

    Patient Service Representative

    AscensionNashville, TN, US
    serp_jobs.job_card.full_time
    Various health insurance options & wellness plans.Retirement benefits including employer match plans.Long-term & short-term disability. Employee assistance programs (EAP).Parental leave & adoption a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative-Hybrid Franklin, TN.

    Customer Service Representative-Hybrid Franklin, TN.

    CVS HealthFranklin, TN, US
    serp_jobs.job_card.full_time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative I

    Customer Service Representative I

    E-SolutionsNashville, TN, US
    serp_jobs.job_card.full_time
    This is a temp to hire opportunity.Temp hours : Monday-Friday 10 : 3.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30