Dispatcher - Full Time

Job Description

Job Description

General Summary

Receives, records and distributes work orders to service crews upon customers’ request for service on articles or utilities purchased from wholesale or retail establishments or utility company.

Essential Duties and Responsibilities :

• Answers all incoming calls and keeps proper record of date and time received.
• Records information, such as name, address, or service to be rendered from customer.
• Records information such as name, supervisor, time of call out in accordance with callout guidelines, and assigned shift for employees calling out.
• Sends timely formal communication to management team of call outs.
• Assists managers with scheduling special projects requested by customer.
• Assists Project Manager with calls or writing the customer to insure satisfactory performance of service.
• Keeps record of service calls and and closes out work orders in government database.
• May dispatch orders and relay messages and special instructions to employees and other departments, using radio telephone equipment.
• Other duties as assigned.

Knowledge, Experience and Skill Requirements :

Work Environment

This job description is subject to change by the employer as the needs of the employer and requirements of the job change.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

Disclaimer

J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The minimum pay rate for this position is $ $28.00. This position may also be eligible for a wide range of competitive benefits that can include but not limited to : medical, well-being, financial planning and short-term incentives benefits.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes : U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

This description is not intended to be an “all inclusive” list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. Requirements stated represent the minimum levels of knowledge, skills and / or abilities to qualify and satisfactorily perform this job.

THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN CBRE GOVERNMENT AND DEFENSE AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH CBRE GOVERNMENT AND DEFENSE.