Deposit Relationship Banker

Reporting to the Business Banking Officer, the Deposit Relationship Banker is responsible for driving deposit growth by identifying, attracting, and onboarding new customers. This role builds long-term relationships through proactive outreach, community engagement, and exceptional service. The officer will promote Peoples Bank’s full suite of deposit solutions customized to each client’s needs. Success in this role requires a blend of consultative sales skills, market awareness and relationship management expertise with an unwavering commitment to compliance, customer satisfaction, and the Bank’s core Vision, Mission and Values.

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Business Development and Client Relationships : 70%

• Build and grow the Bank’s deposit portfolio by identifying prospective clients, uncovering their needs, and presenting tailored deposit solutions.
• Actively engage in networking, referrals, and community outreach, maintaining a visible presence in the local market.
• Represent the Bank at community events, business expos and networking functions to strengthen brand awareness and generate quality leads.
• Nurture relationships with new and existing clients through ongoing follow-up to ensure satisfaction and uncover additional opportunities.
• Collaborate with market presidents, bankers and frontline staff to deepen customer relationships and connect them with the right Bank resources
• Develop and use tools to track outreach activities, manage the sales pipeline and measure progress toward deposit growth goals.

Product Expertise and Advisory :   15%

Operational, Compliance, and Location Support :   10%

Other :   5%

COMPETENCIES :

Sales Drive & Initiative :

Self-motivated to achieve and exceed deposit growth goals through outbound prospecting, networking, and timely follow-up. Consistently seeks opportunities to expand the Bank’s deposit base and develop a strong referral network.

Customer Relationship Building :

Naturally connects with others, builds trust quickly, and sustains long-term relationships with both business and personal clients. Proactively deepens relationships by identifying evolving needs and offering value beyond the initial account opening.

Community Engagement & Market Awareness :

Actively represents the Bank in community and business settings, strengthening its presence and credibility. Monitors local market trends, business needs, and competitive activity to adapt strategies and remain relevant.

Product & Financial Acumen :

Possesses in-depth knowledge of deposit products and Cash Management solutions. Clearly explains account types and features, aligns them to client goals, and identifies opportunities based on market conditions and customer needs.

Regulatory Awareness & Operational Accuracy :

Applies KYC, CIP, AML, and other regulatory requirements with precision during account openings and customer interactions. Maintains exceptional attention to detail and ensures all activities comply with Bank policies.

Collaboration & Team Orientation :

Partners effectively with market presidents, branch managers, loan officers, and operations staff to deliver exceptional client service and support shared growth goals. Contributes to a positive, team-driven culture.

Oral / Written Communication :

Engages clients with clear, confident, and professional communication—both verbal and written. Uses thoughtful questions and active listening to understand needs, then presents solutions in a way that builds trust.

Adaptability :

Adjusts quickly to shifting priorities, client demands, and evolving market conditions. Maintains composure under pressure and focuses on achieving client-focused outcomes.

Time & Pipeline Management :

Organizes outreach, follow-ups, and relationship development using tracking systems. Prioritizes high-impact activities while balancing short-term tasks with long-term relationship building.

EDUCATION AND SPECIAL REQUIREMENTS :

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