Chief Administrative Officer Tufts Medical Center Physician Organization

Chief Administrative Officer

The Tufts Medical Center Physician Organization's Chief Administrative Officer (CAO) is responsible for the efficient and effective operations of the faculty practice and its associated departments to drive excellent clinical, operational, strategic, and financially sustainable performance. While this role reports directly to President of the Physician Organization (PO), the dyad of the President and the CAO roles ensures a collaborative, complementary and unified leadership team. The CAO supports the President in all faculty practice governance. The CAO provides direct leadership to the Associate Vice President of the PO and Department Executive Directors to ensure the highest performance across all specialties. In conjunction with the finance leadership, the CAO operationalizes funds flow and the compensation plans of the faculty practice. The CAO will work closely with the faculty practice and Tufts Medical Center leadership teams to consistently strive for alignment across the health system, inclusive of the community practices.

Location : Tufts Medical Center Boston, MA

Job Overview

The Tufts Medical Center Physician Organization's Chief Administrative Officer (CAO) is responsible for the efficient and effective operations of the faculty practice and its associated departments to drive excellent clinical, operational, strategic, and financially sustainable performance. While this role reports directly to President of the Physician Organization (PO), the dyad of the President and the CAO roles ensures a collaborative, complementary and unified leadership team. The CAO supports the President in all faculty practice governance. The CAO provides direct leadership to the Associate Vice President of the PO and Department Executive Directors to ensure the highest performance across all specialties. In conjunction with the finance leadership, the CAO operationalizes funds flow and the compensation plans of the faculty practice. The CAO will work closely with the faculty practice and Tufts Medical Center leadership teams to consistently strive for alignment across the health system, inclusive of the community practices.

Job Description

Minimum Qualifications :

• Master's degree in business administration, healthcare administration, or closely related field.
• Ten (10) years of previous experience in healthcare administration with at least five (5) years in a senior management.
• Experience in establishing and maintaining strong physician relationships while leading operational & financial improvement efforts.

Preferred Qualifications :

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

Physical Requirements

Standard Office Environment within hospital facilities, with ability to travel to, and work from, multiple sites within Greater Boston area on a regular basis.

Skills & Abilities

Work requires exceptional analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in depth, cross functional experienced based knowledge.

Work requires the ability to build trusted relationships with key stakeholders across organizations, accomplishing work in a collaborative, transparent manner.

Work requires strong communication and change management skills to effectively deal with conflicting views or issues and mediate fair solutions, and well-developed writing skills. Must seek out multiple perspectives and actively listen and respond to divergent points of view.

Work requires the identification and resolution of important, ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the health care industry.

Work requires the ability to effectively lead employees within assigned areas of responsibility and to persuade and negotiate with peer-level department heads and / or with external agencies / facilities on issues and programs that impact assigned department as well as other departments / divisions.

Work requires the ability to lead transformational change while fostering an inclusive environment for team members.

Knowledge on how the clinical, research, and academic missions intersect.

Proven ability to successfully manage change.

Job Profile Summary

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties : Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An executive role that provides strategic vision and / or tactical / strategic direction across multiple teams with the majority of time spent on overseeing area of responsibility and directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and / or indirect reports. An entity sub-function head role accountable to establish and implement strategies that have short to mid-term (1-3 years) impact on business results in alignment with function objectives. Leads multiple teams of directors / senior managers and managers and develops short to mid-term (1-3 years) plans for optimizing the function or sub-function and the talent required to execute strategies in job area.