Host / Hostess - Whiskey Joe's

Job Description

Job Description

The Host / Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.

Company Overview :

Whiskey Joe’s has shared its unique waterfront dining experience at our various locations in Florida since 1985... Encouraging our guests to keep their toes in the sand with a drink in their hand!

We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community.

The Whiskey Joe’s team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe’s!

Benefits :

Not only do you get to share your passion and abilities with the company and our guests, but we offer a variety of opportunities and benefits to our team members as well :

• 24 hours paid Sick Time renewed yearly
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals – Free meal for every eight-hour shift
• Employee Assistance Program (EAP) to assist with work life balance
• Paid vacation starting at 1 week per year
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
• Numerous opportunities for growth and advancement
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

Pay : $13 - $16 / hour

Responsibilities :

Maintain a professional image and a neat, clean, and cheerful nature.

Answer telephone promptly and respond to questions accordingly.

Greet guests upon arrival and assist guests while on a waiting list.

Inform manager on duty of waiting list and the waiting period for guests.

Maintain track of reservations and events

Escort guests quickly to their table and arrange for a booster seat or high chair if needed.

Inform manager on duty of any problems and take fast action when necessary.

Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return.

Perform shift change / closing duties after leaving.

Keep front area clean.

Act as an ambassador for Whiskey Joe's private events

Inspect restroom every fifteen minutes and communicate with housekeeping that it meets cleanliness standards.

Restock necessary supplies and bring all areas up to standard.

Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working

Other tasks as assigned

Education :

High School

Required Skills :

Excellent communication skills

Must be able to pass host / hostess training

Must be neatly dressed and well groomed in clean Company uniforms at all times.

Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions.

Adherence to all Company and Safety Policies and Procedures.

Must be able to clearly and effectively communicate in English.

Physical Demands :

Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

Disclaimer : The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.