Service Contract AssociateVirtualVocations • Buffalo, New York, United States
Service Contract Associate
VirtualVocations • Buffalo, New York, United States
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A company is looking for a Service Contract Associate to join their Vehicle Service Contract team.
Key Responsibilities
Field incoming calls regarding low exposure, low complexity mechanical breakdown claims
Determine applicable contractual coverage and negotiate repair solutions
Ensure timely resolution of claims through proactive communication and customer service
Required Qualifications
High School Diploma or Equivalent with 2+ years of automotive repair experience, or Bachelor's Degree with 1+ year of experience, or completion of an approved apprenticeship program with an Associate Degree and 1+ year of experience
Customer service experience
Experience with Microsoft Office
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