Talent.com
Field Engineer

Field Engineer

Talent GroupsChicago, Illinois, United States
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JOB DESCRIPTION

Requirements

  • Hybrid Remote but 70% travel is required
  • Contract position.
  • No C2C. W2 only.

Roles & Responsibilities

  • Install, configure, and maintain IPTV and Coax TV systems, including headend appliances (e.g., Anevia, UCrypt) and multicast streaming setups.
  • Provision and troubleshoot Android-based media players and tablets (e.g., Wetek, VLC, ExoPlayer).
  • Perform in-room testing and validation of IPTV and Coax signal quality using IGMP protocols and diagnostic tools.
  • Perform in-room testing and validation of TV interface commands such as power and volume controls.
  • Support DRM integration and content encryption standards (e.g., Pro : Idiom, Swank, Swift Media).
  • Conduct site surveys, hardware installations, and preventative maintenance.
  • Excellent ability to diagnose and resolve issues across both IP and coaxial networks.Collaborate with cross-functional teams (Engineering, Account Management, Professional Services) to ensure seamless system performance.
  • Document technical changes, resolutions, and contribute to the internal knowledge base.
  • Train customer support teams on system usage and troubleshooting.
  • Escalate blockers and issues promptly to ensure timely resolution.

    • Required Skills & Experience

  • 3–5 years of hands-on experience in IPTV, Coax TV, and network infrastructure.
  • Strong understanding of multicast / unicast protocols, IGMPv2 / v3, and headend configurations.
  • Proficiency with Android OS, media player frameworks (e.g. ExoPlayer, VLC), and DRM systems.
  • Experience coding within media player environments (e.g., customizing ExoPlayer or VLC) to support playback optimization, UI enhancements, or DRM integration.
  • Familiarity with TV interface protocols such as HDMI CEC and MPI.
  • Familiarity with network diagnostics, QoS monitoring, and remote support tools.
  • Excellent troubleshooting, documentation, and communication skills.
  • Ability to work independently and travel extensively to client sites.
  • Experience with hardware integration in healthcare or hospitality environments is a plus.
  • Certifications such as CCNA, CompTIA Network+, or equivalent.
  • Experience with IPTV headend systems like Anevia, VITEC, or similar.
  • Knowledge of coaxial tuning, DVB standards, and hybrid OTT / IPTV / DVB setups.

    • Expected travel would between 50% to 70% of their time a month.

    Personal Attributes :

  • Innovative : Ability to think creatively and develop innovative solutions.
  • Adaptable : Comfortable with change and able to adapt to new situations quickly.
  • Collaborative : Works well with customers, vendors and team members to delivery high quality solutions.
  • Detail-Oriented : Strong attention to detail and commitment to quality.
  • Results-Driven : Focused on achieving goals and delivering results.
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    Field Engineer • Chicago, Illinois, United States