Operations Manager (Chicago)

Operations Manager At Home by Silver Horizons

Chicagos North Shore | Hybrid / Field-Based

$20$30 Hour (based on experience)

At At Home by Silver Horizons, were elevating the future of at-home care combining compassion, professionalism, and innovation to support older adults living independently and with dignity.

As we grow, were looking for a dedicated Operations Manager to help lead our daily operations, support our care team, and ensure every client receives premium, person-centered service.

Role Overview

The Operations Manager will oversee scheduling, client coordination, caregiver management, and compliance for our growing home care agency. This is a hands-on leadership role ideal for someone who thrives in a dynamic environment and loves building systems that make a real difference.

What Youll Do

Manage day-to-day agency operations, scheduling, and caregiver assignments

Oversee quality assurance, documentation, and client satisfaction

Support recruitment, onboarding, and training of caregivers

Collaborate with leadership on compliance, policies, and process improvements

Serve as a trusted liaison for clients, families, and care teams

Ensure adherence to IDPH and company standards for home care operations

What Were Looking For

Min. 2 years of experience in home care, healthcare, or service management

Strong leadership and communication skills

Excellent organizational and problem-solving ability

Compassionate, professional, and dependable work ethic

Tech-savvy with scheduling or CRM software experience (CareSmartz, AxisCare, AlayaCare, etc. a plus)

Valid drivers license and reliable transportation

What We Offer

Competitive pay : $20$30 / hr (DOE)

Flexible Schedule and work-life balance

Opportunity to lead and grow with a mission-driven team

Supportive, collaborative company culture

Training and advancement opportunities

Join a team that leads with heart and delivers with excellence.

Together, were creating real impact in the lives of families and the future of at-home care.

Apply today or share this with someone who would be a great fit.

📩 Email : info@getathomecare.com

🌐 Learn more : www.getathomecare.com