Product Support Advisor

Merchandising Sales Account Manager

Supports the Buckhead | Newport Meat & Seafood companies' merchandising departments by driving local category initiatives and maintaining consistent communication across vendors, sales, and merchandising. This role focuses on efficient order fulfillment, code management, inventory oversight, and proactive sales support. PSA will act as a first point of contact for B|N Sales and USBL merchandising questions, while also providing backup support to the Merchandising team and contributing to company goals, including product assortment updates, promotional execution, category transitions, master data management, and product standardization.

Primary Areas of Responsibility

• Serve as point of contact with key vendors / suppliers
• Communicate regularly with Merchandisers, Suppliers, Brokers, and Sales on all vendor-related issues
• Direct line of contact for local sales and communicate with and assist Sales on all merchandising issues
• Support sales team inquiries regarding product availability, pack changes, substitutions, pricing, or other product-related questions
• Manage broker relationships and support supplier negotiations when needed
• Drive local category initiatives and support the merchandising team with transitions and promotional activities
• Actively support the implementation of national and local merchandising strategies
• Facilitate category training alongside Merchandisers and act as SME on USBL-related questions
• Participate in the execution of earned income programs and local marketing efforts
• SME on MPC and Code / SUPC creation that are aligned with B|N Master Data guidelines
• Standardize and maintain accurate item descriptions across B|N Region systems
• Assist Merchandisers with code setup and transitions
• Manage freeze-by reports and 270+ sales / inventory tracking to ensure proactive communication and depletion
• Identify aging or slow-moving inventory and coordinate returns or sales strategies with vendors
• Serve as a backup to Merchandiser, maintaining familiarity with all vendors and categories under Merchandising
• Regional Merchandising Dept. / Market Calls
• Commodity Calls
• Broker & Supplier Reviews
• Performance Reviews

Role Requirements

Location : On-site at BHNY Travel : 5% or as needed

Skills & Abilities

What Success Looks Like

Overview

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.