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Miss J's Cafe (Team Member)

Miss J's Cafe (Team Member)

Las Vegas PetroleumMount Vernon, MO, US
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Key Responsibilities :

1. Customer Service :

  • Greet and welcome customers in a friendly and professional manner.
  • Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met.
  • Assist customers in selecting menu items, offering suggestions, and answering questions about the menu.
  • Ensure customers receive their orders promptly and with the highest quality of service.
  • Handle customer complaints or concerns professionally and escalate issues to management if needed.

2. Food Preparation :

  • Prepare food and beverages according to Miss J’s Café standards, including sandwiches, salads, soups, and other menu items.
  • Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently.
  • Maintain proper food storage and organization in accordance with food safety regulations.
  • Ensure all food items are fresh, properly portioned, and meet café quality standards.

    • 3. Cleanliness and Sanitation :

  • Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift.
  • Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment.
  • Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures.

    • 4. Cash Handling and Register :

  • Operate the cash register and process customer payments accurately.
  • Provide change, issue receipts, and assist with any other payment-related tasks.
  • Maintain a balanced cash drawer by following cash handling procedures.

    • 5. Inventory and Stocking :

  • Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available.
  • Notify management when stock is running low or when supplies need to be reordered.
  • Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products.

    • 6. Teamwork and Collaboration :

  • Work cooperatively with other team members to ensure a smooth workflow during shifts.
  • Assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies.
  • Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently.

    • 7. Adherence to Policies :

  • Follow all company policies and procedures, including safety protocols, food handling, and customer service standards.
  • Maintain a professional demeanor at all times and contribute to a positive work environment.
  • Participate in training sessions and contribute to ongoing learning about café operations.

    • Qualifications :

  • Experience : Previous experience in customer service, food service, or a similar role is a plus but not required.
  • Skills :
  • Strong customer service skills, with a positive, friendly, and approachable attitude.
  • Ability to work efficiently in a fast-paced environment.
  • Basic math skills for handling cash and processing payments.
  • Good communication skills and the ability to work well as part of a team.
  • Attention to detail and ability to follow instructions.
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    Team Member • Mount Vernon, MO, US