Customer Service Representative

The LaSalle NetworkChicago, IL, US

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Customer Service Representative

LaSalle Network is partnering with a rapidly expanding company in downtown Chicago to hire a Customer Service Representative. This is ideal for a candidate with strong communication skills and a proactive mindset who thrives in a high-touch, customer-facing role.

As the go-to liaison for high-value clients, you'll ensure smooth coordination between the customer and internal teams. This position is key to maintaining strong partnerships and supporting on-time delivery of critical products. Immediate availability is required, and this role offers the potential for long-term growth within a dynamic environment.

Customer Service Representative Responsibilities :

Serve as the primary point of contact for large client accounts, managing communication and expectations
Coordinate with internal departments to address customer inquiries and resolve issues efficiently
Build and maintain strong relationships with clients through consistent updates and problem-solving

Customer Service Representative Requirements :

3+ years of experience in client services, account management, or relationship management, with proven experience in food & beverage or consumer packaged goods (CPG)

Proficiency in ERP systems; experience with D365 is a bonus

Excellent verbal and written communication skills

Ability to work collaboratively in a fast-paced office environment

Must be available to work onsite in downtown Chicago, Monday through Friday

If you're ready to take ownership of key relationships and make an immediate impact, apply today!

Jessica Black Project Manager LaSalle Network

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Customer Service Representative • Chicago, IL, US