Patient Care Tech / Registrar - Emergency Department (0.9 Variable)

Patient Care Technician / Registrar

Rotating shifts

Scheduled Weekly Hours : 36

Summary

This position supports Mercy's philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. The Patient Care Technician / Registrar may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job Duties

• Ensures that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
• Provides safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
• Observes and communicates to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and / or significant others
• Demonstrates effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language / cultural barriers
• Maintains accurate and real time documentation of patient care provided
• Assures patient privacy by knocking on doors, closing curtains and protecting patient information
• Responds within scope of practice to emergencies and life threatening conditions
• Demonstrates support for changes in practice designed to improve performance.
• Organizes and prioritizes daily work, taking into account the needs of patients, families and other health care workers
• Maintains cleanliness and organization of patient rooms and department work areas
• Assists in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
• Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
• Performs department specific duties as outlined on the department specific developmental checklist.
• Attends departmental / hospital meetings, activities or special projects per departmental guidelines.
• Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charges, equipment, supplies, etc.
• Ensures registration is complete, and if not able to complete, initiates the necessary follow up.
• Maintains patient record by editing and completing other functions.
• Maintains departmental functions when systems are not operating.
• Works with volunteers and assists them when needed.
• Projects competent and caring attitude to clients. Represents the hospital and department in a positive manner. Maintain confidentiality of patients, specimens and records. Inventory and deliver supplies to clients' offices as requested.
• Ensures specimen integrity through the use of designated specimen tracking equipment when made available.
• Safely drives a hospital owned vehicle to and from Mercy facilities.
• Maintains maintenance logs on vehicles as instructed by the department manager.
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

Professional Experience

Education

Licensure, Certification, Registration

Pay Rate Type

Hourly

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.