Self-Direction Coordinator (SDC)

MAJOR RESPONSIBILITIES

The Self-Direction Coordinator (SDC) will assist individuals with intellectual disabilities and their families, in the development, utilization, and maintenance of their self-direct services. The SDC is responsible for the implementation of services as listed in the approved budget and assists in the payment of approved goods and services. This position requires a high degree of customer service and ensures best practices are carried out to achieve service effectiveness and efficiency.

DETAILED RESPONSIBILITIES :

• Assist Individuals and families in the development and maintenance of the SD Budget
• Review and update the SD Budget, PCP, and Hab. Plans.
• Assist with recruitment and hiring of staff
• Provide assistance to individuals and families with expenditures.
• Work with individuals and brokers to initiate and complete the self-direction process.
• Read and respond to emails within 24 hours
• Return all voice mails within 24 hours
• Serve as liaison between Individual, broker, and OPWDD
• Monitor individual's budget utilization
• Provide staff recruitment and payroll assistance to self-hired staff.
• Schedule launch and team meetings as required.
• Completes all assignments in a timely manner.
• Preparation of statistical data.
• Attend ISP meetings and update DDP2 as required
• Review Habilitation Plan and Safeguards at least every 6 months and / or as necessary
• Review and correlate the Self-direct staff attendance, time-sheet, and service documentation.
• Ensures that services are related to listed outcomes
• Monitor quality of services delivered to individuals i.e. completion of self-monitoring tool, satisfaction questionnaire.
• Keeps abreast of changes in the field.
• Performs other related duties as requested.

QUALIFICATIONS :

Ability to follow instructions and respond to management's directions accurately and efficiently.

Demonstrates accuracy and thoroughness. Monitors own work to ensure quality is met.

Must demonstrate exceptional communication skills.

Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.

Must be able to maintain confidentiality.

Must be able to demonstrate and promote a positive team-oriented environment.

Must be able to stay focused and concentrate under normal or heavy distractions.

Must maintain a professional and clean appearance at all times consistent with company standards.

REQUIRED Must possess a Valid NY State ID / Driver's License

EDUCATION / TRAINING / EXPERIENCE

BA and experience working in the OPWDD field.

Bi-lingual (Spanish) Preferred.

CATEGORY :

NON-EXEMPT