Bilingual Intake CoordinatorVirtualVocations • Minneapolis, Minnesota, United States
Bilingual Intake Coordinator
VirtualVocations • Minneapolis, Minnesota, United States
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A company is looking for a Bilingual Intake Coordinator to manage inbound requests and facilitate the authorization process.
Key Responsibilities
Document demographic information from telephonic, fax, or emailed requests within the care management system
Make outbound calls to follow up on discharge information or request updated clinical information for concurrent review
Screen inquiries to determine necessary services for certification and provide certification based on established guidelines
Required Qualifications
2+ years of experience in a high-volume call center or customer support environment
GED or High School Diploma
Fluent in reading, writing, and speaking Spanish and English
Experience in medical, claims, or collection call center is a plus
Medical Terminology Certification is a plus
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Intake Coordinator • Minneapolis, Minnesota, United States
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