Social Media Specialist Job at Social Element in Atlanta

Overview

Join to apply for the Social Media Specialist role at Social Element .

This is a fully remote role based in the United States, full-time, with the opportunity to work with a leading nonprofit organization within the travel and tourism industry.

Founded 23 years ago, we are a global, independent full-service social media agency focused on making social better by creating engaging content, improving safety in scrolling, and strengthening connections with audiences.

Now, we are looking for a passionate Social Media Specialist to join the team as the voice of our clients’ brands and help develop and grow online communities.

What You’ll Do

• Day-to-day social media community management, engaging with consumers, fans, and communities on behalf of the brand across social channels.
• Actively engage with consumers 1 : 1, respond to questions, concerns, and general brand love; identify opportunities to respond to consumers and comment on brand-right, trend-relevant content to build the brand’s reputation and reach.
• Stay informed about what’s new in social platforms and capabilities (including Facebook, Twitter, Instagram, and TikTok). Revise engagement tactics and recommendations to clients in response to platform developments.
• Create and deliver social media performance reports, define KPIs, and make recommendations based on performance.
• Line management of hourly team members, including training and onboarding and keeping the team up to speed on tools and trends.

About You

Passionate and curious about social media, with an eye for trends and internet culture. You have excellent written and verbal communication skills, flawless spelling and grammar, and can craft engaging copy based on a client’s brand and tone of voice.

You are detail-oriented, able to multitask, prioritize, and meet deadlines. You are a collaborative team player who can build strong internal and external relationships. You are a proactive problem solver who can identify opportunities to increase effectiveness with minimal supervision. You are committed to excellence and can work non-standard hours when necessary. You take pride in your work and in representing Social Element.

Experience

Benefits

Note : Benefits are for US-based employees only.

How To Apply

To apply, upload your resume and a cover letter explaining your personal and professional experience and why you’re excited to join our team. Include the specified details in your cover letter / video to help ensure your application is processed.

If you would prefer to submit your application in a different format, contact talent_tse@thesocialelement.agency for assistance. We will be unable to process applications via this inbox.

Diversity, Equality & Inclusion

We welcome applications from diverse and under-represented groups regardless of background. We encourage candidates who may not meet every requirement to apply, and we can provide reasonable adjustments throughout the recruitment process to ensure support. We value divergent thinkers who bring varied experiences and viewpoints.

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