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Intake Coordinator - MO

Intake Coordinator - MO

Advantage Home CareSalem, MO, US
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Pay rate $17.00 / HR

We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.

Advantage offers numerous benefits, to their family of employees, such as :

  • Earned Time Off
  • Medical Benefits, Dental, Life Insurance
  • Weekly paychecks
  • Competitive Pay
  • Fun, Lively, and Family work environment
  • Room for advancement
  • 8 hour shift
  • Day shift
  • Monday to Friday
    • Benefits :
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Responsibilities

  • Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
  • Deliver exceptional customer service to all home care clients and field staff and effectively address all requests in a timely manner.
  • Provide excellent communication to hone care branch and corporate staff.
  • Contact new home care client referrals and held clients timely and often to coordinate the start or continuation of care.
  • Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
  • Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
  • Guarantee all private business information & protected health information is kept confidential.
  • As needed- Participates in special department projects
  • As needed- Attends state held in-service trainings / meetings per management’s direction
  • Reads and stays abreast of state, federal and business regulations.
  • Other duties as assigned by management

    • Requirements

    Requirements

  • Experience with Medicaid and home care knowledge
  • Working knowledge of office equipment such as copier, scanner, fax machine, postage machine.
  • Good time management and organizational skills.
  • Well developed interpersonal and communication skills.
  • Professional appearance and manner.
  • Computer literate, specifically Microsoft Office applications.
  • Ability to lift and carry 15-20 lbs.
  • Maintain a background free of disqualifying convictions to be employed by a health care company.

    • Education and experience

    High school graduate

    Minimum of 2 years office experience preferred

    Benefits

  • Earned Time Off
  • Medical Benefits, Dental, Life Insurance
  • Weekly paychecks
  • Competitive Pay
  • Fun, Lively, and Family work environment
  • Performance Bonuses
  • Room for advancement
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