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LOA Trainer
LOA TrainerFlat Branch Home Loans Inc • Lee's Summit, MO, US
LOA Trainer

LOA Trainer

Flat Branch Home Loans Inc • Lee's Summit, MO, US
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Job Description

Job Description

Description : Basic Description :

Integrate new Flat Branch sales employees into Flat culture, systems, and processes. Support transition and training during new hires first 12 months.

This position has the opportunity to be a hybrid role.

Responsibilities : Transition :

  • Support and encourage new LOAs during their first 12 months.

Training :

  • Write 2-week training schedule.
  • Schedule introductory department onboardings and zooms.
  • Facilitate password and Account Login Set up.
  • Implement 90-day training program.
  • Connect LOA’s with team leads and mentor.
  • Train on Flat Branch systems, processes, and best practices.
  • Facilitate enrollment and training in marketing platforms.
  • Participate in all ongoing company training on programs and processes.
  • Connect and integrate new hire into team culture.
  • Build Flat Culture and relationship throughout new hires first 12 months.
  • Review disclosures and new submissions.

    • Additional :

  • Help in finding inefficiencies and implementing protocol to resolve / improve.
  • Highly available for ongoing conversations and questions from new sales member(s).
  • Assist Transition Concierge, as needed, with Loan Officer support for sales associates within their first 12 months.
  • Facilitate and / or lead department refreshes & trainings for existing LOA department.
  • Communicate with Manager on progress of new LOA’s and communicate any needs.

    • Requirements :

    Qualifications & Skills :

  • Excellent Communication skills with ability to prioritize tasks
  • Mortgage Loan Originator License required; previous loan officer experience preferred but not required
  • Ability to address, communicate and resolve difficult tasks, conversations, and scenarios without compromising the integrity of the company, culture, or office
  • Ability to travel when necessary (moderate travel)
  • Prolonged periods sitting at a desk and working on a computer
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    Trainer • Lee's Summit, MO, US