Charge Capture Specialist 1

Office Coordinator

The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets.

Essential Functions of the Role :

• Is responsible for the Office operations of a department. May coordinate workload distribution among Clerical Staff, and conduct training programs to keep staff abreast of current regulatory requirements and accreditation of programs.
• May assist in developing policies, procedures and objectives to maximize workflow and ensure accuracy of records, reports, and letters.
• Answers and screens phone calls for the office or department; routes calls as appropriate within established customer service guidelines; accurately records messages and delivers them to the appropriate party in a timely manner. Determines and takes appropriate action as required.
• Greets visitors, guests, and patients promptly and courteously; ascertains their needs and provides assistance in accordance with established policies and procedures or, if unable or unqualified to assist, promptly refers to the appropriate party or department.
• Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies.
• Accurately and rapidly prepares a variety of routine communications, reports, forms, and correspondence. Coordinates production (formatting, copying, etc.) and dissemination of materials, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
• Promptly opens, routes and distributes incoming and outgoing materials in a timely manner.
• Monitors supply levels and orders accordingly; receives, stores, and distributes supplies. Performs service and maintenance activities related to minor equipment, (i.e, changing ribbons, toners, calling repairmen, etc.).
• Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.

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