Director of Partner Success

A company is looking for a Director of Partner Success.

Key Responsibilities

Own payer relationships post-contract signature and manage operational, quality, and performance matters

Lead Quarterly Business Reviews (QBRs) and governance meetings, presenting performance and improvement plans

Oversee payer contract implementation and monitor contract performance in collaboration with relevant teams

Required Qualifications

Minimum 8 years of experience in managed care, network management, or behavioral health operations

Prior leadership experience at a Medicaid or commercial health plan

Deep understanding of Medicaid managed care, behavioral health contracting, and value-based reimbursement

Experience leading or mentoring teams with strong delegation skills

Expertise in payer implementation processes and strong analytical skills