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Sales force QA
Programmers.ioHartford, Connecticut, USAjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMinimum three years of experience as a Salesforce QA Proven experience in Manual testing Excellent analytical and problem-solving skills. Effective communication and collaboration skills.
Key Responsibilities
- Perform manual testing of Salesforce applications including Service Cloud Sales Cloud and Communities.
- Create and execute test plans cases and scripts to verify system functionality and performance.
- Identify and document defects issues and risks clearly and concisely.
- Collaborate with developers business analysts and stakeholders to understand requirements and ensure test cases align with business needs.
- Participate in designing and reviewing user stories functional specifications and technical documentation.
- Conduct regression testing to ensure new features and enhancements do not impact existing functionality.
- Develop and maintain a strong understanding of Salesforce applications and related technologies.
- Stay up-to-date with industry best practices and emerging trends in Salesforce testing.
- Customer onboarding Coordinating with new customers and getting their data loaded. (manually or using a data loader)
- Customer support tracking and responses Responding and tracking all issues reported by existing customers
- Creating reports which help with the billing / invoicing
- Creating customer success reports
- New team member onboarding and training.
Mandatory Skills
Desired Skills
Healthcare domain is an added advantage.
Key Skills
Anti Money Laundering,Access Control,Content Development,Flex,AC Maintenance,Application Programming
Employment Type : Full-time
Experience : years
Vacancy : 1
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Force • Hartford, Connecticut, USA